Business Analyst

The AI Acceleration team is looking for a Business Systems Analyst to support the Digital Adoption program within the AI and Automation ecosystem This program supports Red Hatters across internal applications by providing on-screen guidance automation and analytics support to minimize risk reduce costs improve speed and boost productivity In this role you will gather critical information from various stakeholders serve as a liaison between stakeholders and the development team manage competing resources and priorities ensure solutions meet business needs implement and maintain procedures ensure timely completion of projects and produce useful performance reporting documentation We re looking for a self-starter and collaborative team player with strong experience in project consultation exceptional skills in business development and ROI value analysis and a solid foundation in data analysis and reporting to help drive strategic data-led decisions What will you do Review intake submissions and business use cases and serve as a liaison between stakeholders and development and IT teams to ensure clear communication and understanding of requirements Provide guidance to internal customers on the feasibility of projects and information to stakeholders and functional leaders to guide decision-making Assist with conducting all project management functions to ensure schedule resource and quality goals are achieved including project scheduling estimating forecasting risk management budget monitoring cost reporting and measuring impact Establish and maintain beneficial working relationships across business organizations Consult with business leaders to facilitate and collaborate on business outcomes related to strategy objectives financial analysis business value and ROI Manage intake agile and feedback mechanisms Provide guidance to internal customers as to what is feasible vs infeasible in a given time frame furnishing information to stakeholders to guide the decision-making process Define the scope of an actionable project working in tandem with key stakeholders Develop project plans scoping documents and reporting documentation Proactively manage changes in project scope What will you bring Consultative mindset with a proven track record of partnering with business customers to understand their needs and collaborate on impactful solutions preferably in the Digital Adoption space Minimum 3 years experience working in a BA BSA role Experience with Agile scrum methodology A history of leading and supporting successful projects Excellent project management organizational time management and team leadership skills Broad business and technical knowledge Self-motivated and highly organized with an ability to influence and deliver in a fast-paced environment Ability to manage multiple simultaneous work streams Understanding of software development lifecycles Coordinate with cross-functional geographically dispersed teams Strong communication written and verbal negotiation skills and the ability to influence stakeholders at all levels Superior documentation and presentation skills Data-driven analysis skills for measuring and managing delivery Must maintain professionalism in multiple types of working environments About Red Hat is the world s leading provider of enterprise software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role Red Hatters are encouraged to bring their best ideas no matter their title or tenure We re a leader in open source because of our open and inclusive environment We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact Inclusion at Red Hat Red Hat s culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village Equal Opportunity Policy EEO Red Hat is proud to be an equal opportunity workplace and an affirmative action employer We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants If you need assistance completing our online job application email General inquiries such as those regarding the status of a job application will not receive a reply