Business Development Associate

Job Description

Job Title: Business Development Associate

About CarePal Group:

CarePal Group is a pioneering healthcare-focused financial services ecosystem that aims to

make quality healthcare accessible and affordable for all. The group comprises three core

business verticals:

ImpactGuru www.impactguru.com

Indias leading healthcare crowdfunding platform helping patients raise funds for critical medical

treatments via donations from individuals, corporates, and NGOs.

CarePal Money www.carepalmoney.com

A tech-enabled medical lending platform offering instant patient financing solutions in

partnership with top hospitals, diagnostic centers, and clinics across India.

CarePal Secure

A health protection solution platform providing affordable health insurance and

pre/post-treatment bundled healthcare packages for underserved segments.

Together, these entities provide a comprehensive 360 solution for patients by combining

crowdfunding, medical loans, and health insurance, making CarePal Group one of the most

inclusive healthcare financing platforms in India.

Role Overview:

We are seeking a dynamic and driven Business Development Associate to join our growing

team in Mumbai. You will be responsible for identifying and onboarding new healthcare

partnersincluding hospitals, clinics, and diagnostic centersand nurturing long-term

relationships to drive patient loan referrals and business growth.

Locations : Mumbai, Bangalore, Delhi and Hyderabad

Key Responsibilities:

Hospital Relationship Management

Build, maintain, and strengthen long-term relationships with hospital management,

doctors, finance departments, patient coordinators, and support staff.

Act as the primary point of contact for all hospital stakeholders regarding CarePal Money

(patient financing) and ImpactGuru (crowdfunding) offerings.

Conduct regular on-site visits to assigned hospitals ensure high visibility and recall for

CarePal Groups services.

Drive awareness of patient financing and crowdfunding solutions within the hospital

ecosystem through in-person meetings, standees, brochures, and staff training.

Patient Engagement & Lead Generation

Engage directly with patients and their families at the hospital premises to understand

their financial needs during medical emergencies.

Generate leads by identifying financially stressed patients and offering suitable solutions

via CarePal Money (instant medical loans) or ImpactGuru (medical crowdfunding).

Explain loan and crowdfunding eligibility, process, documentation, and benefits to

patients in a compassionate and empathetic manner.

Guide patients through the application processassist with documentation, form

submissions, and connect them with internal support teams for faster closures.

Conversion & Performance Tracking

Drive maximum patient referral volume from each hospital by building rapport and trust

with frontline medical staff and hospital coordinators.

Coordinate with internal telesales, credit, and operations teams to ensure swift

turnaround on leads and timely updates to patients.

Track daily leads, referrals, conversions, and disbursals to measure performance and

identify areas for improvement.

Share regular updates with reporting managers on referral pipeline status, conversion

ratios, and hospital-level activity metrics.

Mandatory Requirements:

Education: Graduate in any discipline (MBA preferred but not mandatory)

Experience: 1-5 years in business development, sales, or partnerships in healthcare,

fintech, insurance, or financial services

Languages: Fluency in English and Hindi is mandatory

Travel: Comfortable with regular local travel for partner meetings and field visits

Tech Proficiency: Hands-on with CRM tools, mobile apps, and digital onboarding tools

Soft Skills: Strong interpersonal, communication, and relationship-building skills

Mindset: High ownership, goal-oriented, and self-motivated to work in a fast-paced,

target-driven environment

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