▷ (Apply Now) Training & Quality Assistant Manager - Back Office
24 hours ago
Training Quality Assistant Manager - Back Office Position Overview The Training Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK Inc Quality standards and policies as per the Project requirements and client expectations understanding the PLI metrics for Quality and understanding its impact on the project s A Training Quality Assistant Manager for Back Office is expected to be proactive and take initiatives to add value to maintain and improve Project s quality from time to time This position needs to work across many departments and stakeholders to ensure that the training developed by the organization meets the needs of each function and is aligned with the goals of the business The Training Quality Assistant Manager for Back Office drives brand values and philosophy through all training and development activities Minimum Qualifications Education Requirement Bachelor s Degree in any field Position Experience At least 8 years of combined experience in a Lead Trainer Quality Assurance Specialist Quality Team leader or Quality Assistant Manager role Should have been as Quality Assistant Manager for at least 2 years of Experience Other Qualifications Certification in Six Sigma Yellow Green Belt preferred - Previous experience working with Six Sigma Certification Degree in Training Development Train the Trainer certification Proven experience where Six Sigma knowledge was applied The Training Quality Assistant Manager for Back Office must be good in planning decision making with good Team handling experience Must Laise Documents and redesigns business processes requirements and workflow maps to maximize quality and efficiency The Training Quality Assistant Manager for Back Office should have good knowledge in allocation of manpower based on the project requirements Should have hands on experience in working on Production linked incentives CSAT DSAT and SLA s to meet the set quality standards Must be an expert in change control management and should have created SOPs for existing and new ramp up projects Should Assist identify an recommend the right strategy for process improvement Works closely with functional areas to work on specific tactics for Six Sigma initiatives Establishes effective working relationships with clients to help them improve their processes Efficiently drives teamwork and manages a team of Quality Auditors Quality Assurance specialists and Trainers Requirements Great communication skills both verbal and written in the English language Basic knowledge of statistics and Quality tools Proficient in Microsoft Office Clearly articulates ideas and thoughts verbally Accurately prepares written business correspondence to include presentations that is coherent grammatically correct effective and professional Possesses excellent Facilitation skills and participants engagement skills Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Detail oriented well organized and able to assume responsibility for specific project deliverables with limited supervision Excellent organizational and time management skills Analytical data-driven problem solver Excellent customer service skills Ability to express complex technical concepts effectively both written and verbally Able to lead team members with knowledge influence Benefits PF Gratuity Mediclaim etc
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Chennai, Tamil Nadu, India Datamark Full time ₹ 5,00,000 - ₹ 15,00,000 per yearTraining & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A...
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Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTraining & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A...
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Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTraining & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A...
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Training & Quality Assistant Manager - Back Office
42 minutes ago
Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 6,00,000 - ₹ 18,00,000 per yearTraining & Quality Assistant Manager – Back OfficePosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A...
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Chennai, Tamil Nadu, India DATAMARK, Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPosition Overview:The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the project/s. A Training & Quality Assistant Manager for Back...
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Chennai, India Datamark, Inc. Full timeTraining & Quality Assistant Manager – Back Office Position Overview: The Training & Quality Assistant Manager for Back Office is responsible for helping to maintain DATAMARK, Inc. Quality standards and policies as per the Project requirements and client expectations, understanding the PLI metrics for Quality, and understanding its impact on the...
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Training and Quality Assistant Manager
1 hour ago
Chennai, Tamil Nadu, India DATAMARK, Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionDATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of...
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Back Office Assistant
2 days ago
Chennai, Tamil Nadu, India Arcus Automation Private Limited Full time**Position Overview**: **Responsibilities**: Perform various administrative tasks to support the back-office operations Maintain accurate records and documentation Assist with data entry, filing, and organizing documents Coordinate with other team members to ensure seamless workflow Handle incoming inquiries and communication with professionalism and...
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Back Office Assistant
2 days ago
Chennai, Tamil Nadu, India Codepage technologies private limited Full time**Position Overview**: **Responsibilities**: Perform various administrative tasks to support the back-office operations Maintain accurate records and documentation Assist with data entry, filing, and organizing documents Coordinate with other team members to ensure seamless workflow Handle incoming inquiries and communication with professionalism and...
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Back Office Assistant
11 hours ago
Chennai, Tamil Nadu, India Newwave Management Services Full timeWe want Back office Assistant with good experience in back office work and banking work. **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹14,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly bonus **Education**: - Diploma (preferred) **Experience**: - Data entry: 1 year...
