Senior Executive – Order Management

4 weeks ago


Mumbai India Piramal Enterprises Full time

Job Description Job Description : Key Roles/Responsibilities: - Responsible for Order Management and Logistics activities as an Individual Contributor for following activities - Sales Order Entry (Domestic & Export) - Export Order Processing - Work with business team to schedule the transporters, containers and vessels for export shipment to meet the delivery commitments and monthly sales targets. - Co-ordination with CHA for export clearance - Ensure to timely provide the documents sets to customer. - Debit note / credit note management - Maintain the service levels on Turnaround time and accuracy. - Work with SAP IT team to build process controls in SAP. - Work with RPA team to automate the work processes. - Work with stakeholders to identify areas of improvement, process change etc - Act as internal Subject Matter Expert for Sales Order Management and Logistics team by providing the trainings on the various aspects of work processes, Logistics best practices , SAP transaction - Participate in Sales/(Outbound) Logistics team meetings and support in identifying areas to improve cost and schedule, mitigate risks, manage claims avoidance, and resolve issues. - Continuously drive improvements in efficiency, effectiveness, compliance, and customer service across entire Order to Cash cycle. - Build and maintain strong relationships with business units/sites by ensuring effective and appropriate communication occurs as required. - Ensure integrity and accuracy of all information reported to internal and external customers. Promote quality culture within the GBSS by focusing on reduction of cycle times and costs of non-conformance.


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