Director Of Information Technology

About Four Seasons Four Seasons is powered by our people We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture At Four Seasons we believe in recognizing a familiar face welcoming a new one and treating everyone we meet the way we would want to be treated ourselves Whether you work with us stay with us live with us or discover with us we believe our purpose is to create impressions that will stay with you for a lifetime It comes from our belief that life is richer when we truly connect to the people and the world around us About the location Open since May 2019 in the information technology capital of India Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers and the highly personalized anticipatory service that Four Seasons guests expect and value around the world Designed to reflect a sense of its location the Hotels design merges nature and architecture in an homage to Bengalurus reputation as the Garden City Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the citys most dynamic development that includes Four Seasons Private Residences premium grade office space sophisticated retail dining and entertainment About the roleThe Director of Information Technology will work closely with Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts contract negotiations and bidding process What you will doKnowledge of specific hospitality industry applications and interfacesResponsible for network support security of hotel network Active Directory maintenance Server Infrastructure maintenance Network Infrastructure maintenance wired wireless Network protection failover tools implementation Firewall web security multi-homing devices etc Reasonable cost analysis cost management and budgeting Ensure critical systems specifically Front Office Property Management System Call Accounting HSIA PABX and Food Beverage Point of Sales computer systems are available twenty-four 24 hours per day Maintain effective support for end user support process other systems including back office sales catering and human resources applications or any other property application Maintain accurate records of system files software and hardware issues and service requirements Clear understanding of the purpose and reasons for internal controls Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database Understand and familiar with hotel quality standards and service standards Strong commitment to service What you bringExperience working in hotels is considered an asset Negotiate and execute computer and data communications contracts to ensure compliance with their requirements Good interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams Technical background MCSE or strong networking skills Pro-active and inquisitive mind set to develop problem solving decision making conflict resolution and strategic thinking skillsA working technical knowledge of hotel systems and operations Strong Communication skills and an eye for attention to detailGood command over English LanguageKnowledge and connection to global VPN and other communication toolsBackground in Luxury Resort and Hotel considered an assetWhat we offer Competitive Salary wages and a comprehensive benefits packageExcellent Training and Development opportunitiesComprehensive Insurance coverage for Hospitalization and Personal AccidentComplimentary Dream Holidays at other Four Seasons Hotels and ResortsComplimentary Employee MealsLearn more about what it is like to work at Four Seasons Visit us or check us out on and follow on Twitter