Tour Executive

Job Summary The Tour Executive is responsible for planning organizing and overseeing travel packages and tours for clients This includes liaising with customers booking transportation accommodations and other travel services providing guidance during trips and handling logistics to ensure customer satisfaction and safety Key Responsibilities Tour Planning and Organization Design and plan tour itineraries based on client preferences budgets and available resources Coordinate with suppliers hotels airlines transport providers to secure bookings and negotiate rates Ensure that all aspects of the tour are well-organized including activities meals transportation and accommodations Customer Relations Provide personalized recommendations to clients regarding destinations activities and travel experiences Answer inquiries from potential clients providing details on tour packages and addressing concerns Manage client communications before during and after the tour ensuring high levels of customer service Booking and Documentation Handle bookings for flights hotels tours transfers and any other related services Prepare and issue travel documents such as itineraries tickets vouchers and insurance details Ensure all necessary travel permits visas and other documents are arranged for clients Tour Management and Execution Escort or coordinate with guides and drivers to ensure the smooth operation of tours Address any issues or changes that arise during the trip ensuring the client s satisfaction Monitor the tour s progress manage time and make adjustments as necessary Marketing and Sales Promote and sell tour packages to potential clients via various channels including social media online platforms and direct marketing Develop and implement strategies to increase tour bookings and attract new clients Track sales and client feedback to improve services and offerings Financial Management Manage the budget for tours ensuring that costs are within the allocated budget while still providing excellent service Handle invoicing and payments for tours maintaining accurate financial records Monitor costs and suggest ways to enhance profitability Collaboration and Teamwork Work with other team members such as travel agents tour guides and operations staff to deliver a seamless travel experience Maintain positive relationships with suppliers vendors and other industry professionals Post-Tour Activities Collect feedback from clients after the tour to assess satisfaction levels Address any complaints or issues and make improvements for future tours Maintain records of past tours and client preferences for future planning Qualifications and Skills Educational Requirements A degree or diploma in Travel and Tourism Hospitality Business or a related field Experience Previous experience in a similar role or the travel industry is preferred Skills Strong organizational and multitasking skills Excellent communication and customer service skills Proficiency in booking systems travel software and Microsoft Office In-depth knowledge of travel destinations attractions and accommodations Ability to handle and resolve travel-related issues calmly and efficiently Sales and marketing skills to drive bookings and revenue Personal Attributes Detail-oriented and proactive in problem-solving Passionate about travel and helping others explore new destinations Ability to work under pressure and handle multiple tasks Strong interpersonal skills and team-oriented Flexible and adaptable to changing client needs and travel circumstances Working Conditions Office-based with occasional site visits or travel with clients May require flexible working hours including weekends or holidays depending on tour schedules Opportunities to travel for personal or business purposes may arise Job Type Full-time Pay 9 956 28 - 35 213 74 per month Benefits Flexible schedule Internet reimbursement Schedule Day shift Supplemental Pay Commission pay Performance bonus Ability to commute relocate Greater Noida Uttar Pradesh Reliably commute or planning to relocate before starting work Preferred Application Question s About yourself work experience about education should be from tourism industry background what is last achievements how to handle the customer how to sale tour packages what is last salary package what is salary expectation Education Bachelor s Preferred Experience Travel planning 2 years Preferred Language hindi an english Preferred Location Greater Noida Uttar Pradesh Preferred Willingness to travel 25 Required Work Location In person