Customer Service Representative

4 days ago

India ZFunds Full time

Full Job Description Experience - 1-3 Years CTC- upto 4lpa Location - Gurgaon Immediate joiners only Qualification - Graduate Working days - 6 (mon -sat) Face to face interview Roles and Responsibilities - Customer Service through Emails and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Resolve the queries by closing the open tickets. - Knowledge of Finance domain (Mutual Fund) is mandatory. - To Meet Their Needs and Ensure Quality Service is given at all times. - Grow and nurture customer relationships on every interaction that results in measurable customer value. Desired Candidate Profile - Graduate with 1 year experience into customer service (Email/Chat can apply). - Candidate should have excellent Written and verbal skills. About Us ZFunds is on a mission to democratize personal finance.lot has been done to make financial products accessible to people. However, it still remains an urban concept. We will make quality financial advice accessible and approachable across Bharat.was born when we realized that consumers in all small towns across India have invested their money in LIC policies. For users looking to grow their money, it's probably one of the worst options over a long period of time. We realized that it's not a problem that consumers don't want better financial products, it's that they don't have supply to it. And that is what ZFunds is here to do.are now in the growth phase of your journey and are looking for driven developers to drive that ruthlessly alongside us. https://zfunds.in/** App: https://play.google.com/store/apps/details?id=com.zfunds.user** App: https://apps.apple.com/in/app/zfunds/id1537564923**

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