US Voice Process Jobs Opening in Spancore technology at 100 Feet Road, Avinashi Road, Bharathiyar Road, CoimbatoreLess
13 hours ago
Key Responsibilities: 1. Voice-Based Customer Communication: Make outbound calls or receive inbound calls from US-based customers. Understand customer needs and provide accurate information or solutions. Respond professionally to inquiries related to products, services, or technical issues. Maintain a friendly, calm, and empathetic tone even in challenging conversations. 2. Issue Resolution and Escalation: Troubleshoot and resolve customer complaints or service-related concerns effectively. Escalate unresolved issues to supervisors or support teams as per defined protocols. Follow up with customers to ensure resolution satisfaction where required. 3. Sales and Lead Generation (for outbound/sales processes): Explain product features and benefits to potential US customers. Persuasively pitch services or offers to convert leads into customers. Meet or exceed daily, weekly, or monthly sales and conversion targets. 4. CRM and Reporting: Accurately log customer interactions, feedback, and issue resolutions into CRM systems. Update status of leads, follow-ups, and customer tickets regularly. Prepare daily call logs and performance summaries as required by the process manager. 5. Compliance and Quality Assurance: Adhere to company policies, call scripts, and legal regulations (such as DNC lists, data privacy, etc.). Maintain high levels of call quality in line with quality assurance benchmarks. Participate in regular quality audits and training refreshers.More information about this US Voice Process JobPlease go through the below FAQs to get all answers related to the given US Voice Process jobWhat are the job requirements to apply for this US Voice Process job position? Ans: A candidate must have a minimum of fresher as an US Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US Voice Process position? Ans: There are immediate 1 job openings for US Voice Process in our Organisation.
12th Pass (HSE)
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US Voice Process
13 hours ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – US Voice Process - Customer Support ExecutiveWork Location: Gandhipuram, Coimbatore Position: US Voice Process - Customer Support Executive Job Role & Responsibilities: * Handle inbound and outbound calls for US-based clients * Provide excellent customer service and support * Follow communication scripts and resolve queries efficiently *...
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Coimbatore, India Spancore technology Full timeData Entry Interview at SPANCORE TECHNOLOGY SPANCORE TECHNOLOGY is inviting candidates for interviews for a data entry position. Hiring both freshers and experienced candidates. What a Data Entry Job Entails A data entry job primarily involves inputting data into a computer system or other electronic formats. The work can include: · Typing...
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Coimbatore, India Spancore technology Full timeSpancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during...
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Data Entry
13 hours ago
Coimbatore, India Spancore technology Full timeWe Are Hiring for Typing Jobs (Home-Based) Work Location: Coimbatore (Work from Home) Job Role: Data Entry / Typing Work - Non-Voice * Simple typing tasks from home * Enter data accurately from given sources * No voice calls – completely non-voice work Requirements: * 12th Pass / Any Degree * Good typing speed (minimum 30 WPM preferred) * Basic knowledge...
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Data Entry Executive
13 hours ago
Coimbatore, India Spancore technology Full timeWe Are Hiring – Data Entry Executive - Non-Voice Process Work Location: Gandhipuram, Coimbatore Position: Data Entry Executive - Non-Voice Process Job Responsibilities: * Accurately enter and update data in the system * Perform routine data verification and validation * Maintain confidentiality and data integrity * Work with basic MS Excel / Google Sheets...
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Coimbatore, India Spancore technology Full timeKey Responsibilities 1. Customer Interaction Handle inbound and outbound calls from US-based customers. Respond to customer queries, complaints, and requests promptly and professionally. Assist customers with information related to products, services, billing, and troubleshooting. Follow up with customers to ensure their issues are resolved to satisfaction....
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Coimbatore, India Spancore technology Full timeUS BPO voice process role at Spancore Technology, specifically for US/UK night shifts. This means you'll be working during the nighttime in India to align with business hours in the United States or United Kingdom. Here's what you need to know about this type of job: What to Expect · Work Schedule: Be prepared to work late nights or early...
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Coimbatore, India Spancore technology Full timeWe Are Hiring – System Administrator Work Location: Gandhipuram, Coimbatore Position: System Administrator Key Responsibilities: * Install, configure, and maintain hardware, software, and network systems * Monitor system performance and troubleshoot issues * Perform routine maintenance and updates * Ensure data backups and system security measures are in...
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Coimbatore, India Spancore technology Full timeKey Responsibilities:1. Customer Interaction Handle a high volume of inbound or outbound calls to assist customers with inquiries, concerns, or support requests. Address a variety of customer issues such as product/service information, billing queries, order status, account troubleshooting, or technical support. Follow predefined scripts, call flows, and...
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Customer Support Executive
13 hours ago
Coimbatore, India Spancore Technology Full timeImmediate Hiring – Customer Support Executive - US Voice Process Job Location: Gandhipuram, Coimbatore Spancore Technology is hiring energetic and customer-focused professionals for our US Voice Process team in Coimbatore (Gandhipuram). If you have excellent communication skills and are comfortable working in night shifts, we’d love to hear from you!...
