▷ (29/08/2025) US Voice Process Jobs Opening in Spancore technology at 100 Feet Road, Avinashi Road, Ganapathy, CoimbatoreLess
1 week ago
Key Responsibilities 1. Customer Interaction Handle inbound and outbound calls from US-based customers. Respond to customer queries, complaints, and requests promptly and professionally. Assist customers with information related to products, services, billing, and troubleshooting. Follow up with customers to ensure their issues are resolved to satisfaction. 2. Sales & Upselling Promote company products or services during customer interactions. Achieve assigned sales targets and conversion goals when required. Cross-sell or upsell relevant services based on customer needs. 3. Process Adherence Follow company protocols, scripts, and quality guidelines during interactions. Maintain high standards of professionalism and customer service. Meet daily, weekly, and monthly performance metrics, including call quality, response time, and productivity. 4. Documentation & Reporting Accurately record customer interactions, feedback, and complaints in the CRM system. Generate daily activity reports and escalate unresolved issues to supervisors. 5. Team Coordination Collaborate with peers, team leaders, and quality analysts to ensure smooth operations. Participate in regular team meetings, training, and performance reviews.More information about this US Voice Process JobPlease go through the below FAQs to get all answers related to the given US Voice Process jobWhat are the job requirements to apply for this US Voice Process job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an US Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US Voice Process position? Ans: There are immediate 1 job openings for US Voice Process in our Organisation. 12th Pass (HSE)
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Coimbatore, India Spancore Full timeJob Opportunity – US Voice Process at Spancore Tech, Coimbatore Location: Gandhipuram, CoimbatoreJob Description:Handle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
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Coimbatore, India Spancore technology Full timewe have immediate wanted in us process Job Location: While the jobs are for 'US Process,' the work location is in Coimbatore. Their office is located in Ram Nagar (near Mangala International). Some job postings may specify a different office location like Gandhipuram or Ramanathapuram.Job Roles: The postings mention roles like 'US Voice Process Executive'...
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Coimbatore, India Spancore technology Full timeKey Responsibilities 1. Customer Interaction Handle inbound and outbound voice calls professionally and efficiently. Understand customer requirements and provide accurate solutions. Assist customers with queries regarding products, services, and policies. Ensure first-call resolution (FCR) to enhance customer satisfaction. 2. Problem Resolution Identify...
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Coimbatore, India Spancore Full timeJob Description: Handle customer interactions through calls, chat, or email and resolve queries efficiently. Maintain and update data accurately using Microsoft Excel. Prepare daily reports and assist in documentation or backend processes. Ensure timely and professional communication with clients or customers. Skills Required: Proficiency in Microsoft Excel...
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Coimbatore, India Spancore technology Full timeJob Type: Work-from-home, online typing/data entry. The job descriptions mention tasks like data entry from images or documents, and data checking/correction.Requirements: Basic computer knowledge, a reliable internet connection, and good typing speed and accuracy are generally listed. Some postings mention they are open to freshers with no prior...
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Coimbatore, India Spancore Full timeJob Opportunity – Female Receptionist at Spancore Tech, Coimbatore Location: Gandhipuram, CoimbatoreJob descriptionWelcome and assist visitors, clients, and employees professionally.Handle incoming calls, emails, and correspondence efficiently.Manage appointment scheduling and front-desk administrative tasks.Maintain records, files, and ensure a clean and...
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Customer Support Executive
1 week ago
Coimbatore, India Spancore Technology Full timeImmediate Hiring – Customer Support Executive - US Voice Process Job Location: Gandhipuram, Coimbatore Spancore Technology is hiring energetic and customer-focused professionals for our US Voice Process team in Coimbatore (Gandhipuram). If you have excellent communication skills and are comfortable working in night shifts, we’d love to hear from you!...
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Coimbatore, India Spancore Technology Full timeJob Opening – BPO Voice Process ExecutiveJob Location: Gandhipuram, CoimbatoreWe are hiring for BPO Voice Process Executive who will handle customer interactions via voice calls.This is a Voice Process job.Qualifications required* Minimum 12th pass or any graduate* Good communication skills (English or regional languages)* Freshers and experienced...
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Coimbatore, India Spancore Full timeJob Opportunity – Data Entry (Non Voice Process) at Spancore Tech, CoimbatoreLocation: Gandhipuram, CoimbatoreJob descriptionAccurately enter, update, and maintain data in company databases and systems.Verify data for correctness and completeness.Generate reports and maintain records as per organizational requirements.Coordinate with internal teams to...
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Coimbatore, India Spancore technology Full timeWe are looking for detail-oriented Non-Voice Data Entry Operators to manage and process data efficiently. This role involves handling online forms, spreadsheets, and databases without any voice-based communication. Accuracy, speed, and attention to detail are key to succeeding in this role.Key Responsibilities:Enter, update, and maintain accurate data in...
