Field Service Engineer

1 week ago


Delhi, Delhi, India Boston Scientific Corporation Full time

b Work mode Field Based Onsite Location s New Delhi HR IN Additional Locations N A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees tackling some of the most important health industry challenges With access to the latest tools information and training well help you in advancing your skills and career Here youll be supported in progressing - whatever your ambitions About the position Under limited supervision responsible for maintenance testing troubleshooting calibration and repair on a variety of components medical devices specifically Lasers Location Chandigarh IndiaResponsibilities Consistently achieve the service delivery norms to attain the high level of customer satisfaction Ability to repair and troubleshoot critical medical devices on site Track the service contract renewals and ensure that they are renewed timely Proactively close the routine spares requirement to avoid delay in maintenance Escalate critical issues to concerned group for ensuring timely action Maintain the metrics as set for field activities like installation troubleshooting etc Maintain the log of all service records for the customers Utility of digital tools like Service Max Sales Force for documenting the work at site Track and upkeep the tools as required for service of the devices Requirements Degree Diploma in Electronics Electrical Bio Medical Engineering stream Instruments handled Surgical Lasers Imaging systems critical medical devices Proven experience of 1 years in handling calibration servicing of medical devices Experience in handling customer issues with good communication skills Have a Can-Do attitude and willingness to be hands on with persistency and urgency in following up and ensure timely executions Flexible to accept the customer queries and ready to travel as and when required Experience in MS Excel Word and on tools like Service Max will be an advantage Requisition ID 581023 As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most - united by a deep caring for human life Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which we operate Now more than ever we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen So choosing a career with Boston Scientific NYSE BSX isnt just business its personal And if youre a natural problem-solver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you Job Segment Biomedical Engineering Medical Device Maintenance Field Engineer Electronics Engineer Engineering Healthcare Manufacturing



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