Lead Assistant Manager

4 weeks ago

Pune, Maharashtra, India EXL IT service management Full time
Job Description

- Manage 20 to 25 member team and ensure quality and productivity targets are met
- Preferred knowledge of the UK insurance industry
- Manage client escalations and prepare mitigation plan
- Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements
- Provide coaching and feedback to team members to enable them to improve their performance.
- Assist new hires such that they are productive on the floor in the shortest possible time frame
- Provide inputs on process and system to the team members.
- Client Interaction, where required at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations and information security standards.
- Collect and provide data required for various audits like ISO/COPC etc.
- Ensure that all agents in their process know their goals and how they are linked to the Organization's quality policy
- Effectively manage queue and balancing of work load
- Regular One-to-ones with the associates and provide constructive feedback
- Initiate performance improvement plan for the BQ performers as per the company policy

  • Assistant Sales Manager

    4 weeks ago

    Pune, Maharashtra, India OneInsure Full time

    Assistant Sales Description:OneInsure, the online avatar of Robinhood Insurance Broker Ltd., is a leading IRDAI-licensed Insurance Broking Firm founded in 2008 by IIT and IIM alumni.OneInsure.com allows easy comparison and knowledge-sharing of life and general insurance products from all leading insurance companies for thousands of customers.With operations...

  • Assistant Manager

    2 weeks ago

    Pune, Maharashtra, India Bsr Co Full time

    Job DescriptionBSR & Co Llp is looking for Assistant Manager - Tax TP to join our dynamic team and embark on a rewarding career journey An Assistant Manager is responsible for supporting the management of a department or business unit and ensuring that it operates efficiently and effectivelyResponsibilities of an Assistant Manager:- The Assistant Manager is...

  • Assistant Manager

    2 weeks ago

    Pune, Maharashtra, India WNS Global Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Assistant Sales Manager

    2 weeks ago

    Pune, Maharashtra, India White Force Full time

    Job description Normal 0false false false EN-US X-NONE X-NONEMicrosoftInternetExplorer4/* Style Definitions */ table.MsoNormalTable{mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt;...

  • Assistant Cost Lead

    3 weeks ago

    Pune, Maharashtra, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...

  • Assistant Manager

    4 weeks ago

    Pune, Maharashtra, India WNS Global Services Full time

    Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial...

  • Assistant Manager

    3 days ago

    Pune, Maharashtra, India Marriott Full time

    JOB SUMMARYAssists with identifying and addressing employee and organizational development needs The position is assist in ensuring effective training is in place to enable the achievement of desired business results Training programs focus on a variety of topics including product knowledge company philosophy and customer service and leadership skills ...

  • Assistant Manager

    2 weeks ago

    Pune, Maharashtra, India Cummins Talent Acquisition Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Assistant Manager will be responsible for executing core accounting functions including general ledger (GL) month-end close processes and fixed asset accounting. This role ensures accurate financial reporting, compliance with internal controls, and supports audits and inquiries from internal and external stakeholders. The position requires strong...

  • Assistant Sales Manager

    4 weeks ago

    Pune, Maharashtra, India Dc Consultants Full time

    Job DescriptionKey Responsibilities:Sales & Lead Generation:- Source and convert potential leads through online portals, referrals, walk-ins, and field outreach.- Consistently meet or exceed assigned sales targets (monthly/quarterly/annually).- Collaborate with the marketing and CRM teams for effective lead follow-up.Client Engagement & Site Management:-...

  • Assistant Manager

    4 weeks ago

    Pune, Maharashtra, India Aditya Birla Group Full time

    Location Mumbai The Assistant Manager Procurement for Repair Maintenance R M will be responsible for overseeing the end-to-end procurement and vendor management activities related to the repair and maintenance of retail stores PAN India The role involves planning sourcing negotiating and ensuring timely delivery of R M services and...