Event Executive

3 weeks ago

Bengaluru, Karnataka, India Xcel HR Solutions Full time
Job Description

Role Summary:

We are seeking a proactive and dynamic Client Servicing Executive to be the key point of contact between our event agency and our clients. You will be responsible for managing client relationships, understanding client requirements, ensuring timely execution of events, and coordinating with internal teams to deliver exceptional experiences.

Key Responsibilities:

Managing the client relationship and working with the firm&aposs creative, media and digital teams to deliver great work for the brand(s)

Opportunity to drive the direction of the brand through strategic communication ideas and team management

Act as the primary liaison between the client and internal teams (creative, production, logistics, etc.)

Understand client briefs and translate them into actionable event strategies and deliverables

Prepare and present proposals, pitch presentations, and quotations

Coordinate with vendors, production houses, and third-party agencies

Ensure project timelines and budgets are adhered to

Manage on-ground event execution in coordination with the production team

Maintain regular client communication, share updates, and provide post-event reports

Identify opportunities to upsell or extend client engagements

Handle client feedback and resolve issues efficiently

Maintain records of work done, competition, market insight and industry data

Track work to ensure timely and accurate billing

Provide insightful and smart briefs to relevant teams, to deliver quality work

Plan, organise and guide internal processes and work, to meet deadlines

Creative and strategic presentations to the client

Profile

A sound working understanding of the routines and basics of Brand Account management.

Bachelors degree in Marketing, Mass Communication, Event Management, or related field

14 years of experience in client servicing within an event management or advertising firm

Strong interpersonal and communication skills (written and verbal)

Excellent organizational and multitasking abilities

High level of professionalism and attention to detail

Ability to work under pressure and manage tight deadlines

Proficiency in MS Office, PowerPoint, Excel; knowledge of project management tools is a plus

Preferred Qualities:

Passion for events and brand experiences

Willingness to travel and work on-site during events

Creative thinker with a solutions-oriented approach

Ability to work collaboratively in a team environment

Growth Path:

Client Servicing Executive Sr. Executive / Account Manager Group Account Manager Client Servicing Head

Interested candidates can share their CVs on [Confidential Information]

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