Customer Service Executive
4 weeks ago
Job Title Customer Service Executive - Collections Location Hyderabad Telangana Company Harmony United Medsolutions Pvt Ltd About us Harmony United Medsolutions Pvt Ltd HUMS is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry We at HUMS take pride in being a reliable partner as a Healthcare Management Company With nine years of experience we have perfected our end-to-end services in medical billing A R management and other essential healthcare facets We provide our services to Harmony United Psychiatric Care a US-based Healthcare Company We pride ourselves on our commitment to excellence creativity and pushing the boundaries of whats possible As we continue to grow we seek a talented candidate to join our team and contribute to our exciting projects Position Overview The Customer Service Executive - Collections is responsible for managing and recovering outstanding accounts receivable ensuring timely communication with clients and maintaining accurate records of all collection efforts The role involves adhering to health and safety standards achieving collection targets and improving processes in collaboration with internal teams Responsibilities Make initial contact with delinquent clients to recover outstanding payments Maintain a professional approach during customer interactions to resolve payment issues effectively Manage monitor debt recovery efforts to ensure successful collections Update customer account notes in the current system for transparency and tracking Ensure cash receipts and incoming and outgoing wires are recorded on time Meet or exceed individual cash targets and call volume assigned on a monthly and quarterly basis Drive productivity by training and directing the work of Collections employees Implement established best practices to streamline and improve the collections process Adhere to all health and safety standards to maintain a secure working environment Qualifications Candidate must have a bachelor s degree At least 4 years of experience in AR calling or billing for an international voice processing industry Strong communication negotiation and problem-solving skills Familiarity with HIPAA regulations and other healthcare compliance standards Diversity equality and inclusion Diversity equality and inclusion are fundamental to our success at HUMS We actively promote diversity across all aspects of our organization including but not limited to gender race ethnicity sexual orientation religion disability and age We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow contribute and succeed Benefits Competitive salary including EPF and PS Health insurance Four days workweek Monday Thursday Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly We look forward to hearing from you In case of any queries please feel to reach out us at recruitment hupcfl com Note Available to take calls between 5 45 PM to 4 45 AM IST only from Monday to Thursday LI-DNI Powered by JazzHR
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Customer Service Executive
2 weeks ago
Hyderabad, Telangana, India RRavin software solution Full timeWe're Hiring – Customer Service Executive - Voice Process | Hyderabad Job Overview: We are seeking a highly motivated and dedicated Customer Service Executive – Voice Process to join our growing support team. The ideal candidate will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless service...
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Sr. Customer Service Executive
3 weeks ago
Hyderabad, Telangana, India Harmony United Psychiatric Care Full timeJob Title Sr Customer Service Executive Location Hyderabad Telangana Company Harmony United Medsolutions Pvt Ltd About Us Harmony United Medsolutions Pvt Ltd HUMS is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry We at HUMS take pride in being a reliable partner as a Healthcare Management Company With nine...
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Customer Service Representative
4 days ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates,We hope this message finds you wellWe are hiring for International Voice Process for HyderabadAbout ClientOne of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies and...
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Customer Service Representative
4 weeks ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates, We hope this message finds you well We are hiring for International Voice Process for Hyderabad About Client One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries.Their customers base spans from individual savers and investors to some of the world's biggest companies...
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Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates,We hope this message finds you wellWe are hiring for International Voice Process for HyderabadAbout ClientOne of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies and...
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Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates, We hope this message finds you well We are hiring for International Voice Process for Hyderabad About Client One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies...
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Customer Service Specialist
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Hyderabad, Telangana, India Four Star Consultancy Services Full timeWe are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and ensuring a positive customer experience.Role & responsibilities•Resolving billing issues...
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Customer Service
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Hyderabad, Telangana, India Priveplex Full timeJoin PrivePlex as our Customer Experience & Events Manager, where you'll oversee premium private celebrations from start to finish, ensuring flawless event execution, exceptional guest service, and seamless food & décor coordination.Responsibilities Event Planning & Coordination Manage the complete event lifecycle — from booking confirmation to...
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Customer Service Specialist
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Hyderabad, Telangana, India Four Star Consultancy Services Full timeWe are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and ensuring a positive customer experience.Role & responsibilities•Resolving billing issues...
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Customer Service
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Hyderabad, Telangana, India Manning Consulting Full timeJob DescriptionResponsibilities:- Handle inbound and outbound calls for international customers, addressing queries and concerns in a professional manner.- Provide accurate and prompt resolutions while ensuring adherence to global service standards.- Manage complex or escalated issues with efficiency and maintain high customer satisfaction levels.-...
