(15h Left) Customer Service Specialist

4 days ago


Delhi Kolkata Mumbai, India Croma Full time

Job Description Job description Infiniti Retail Ltd. is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journey Answering customer inquiries via phone, email, live chat, or in-person - Responding to customer complaints and resolving issues in a timely and effective manner - Gathering customer feedback and suggesting ways to improve the customer experience - Providing product and service information to customers - Processing orders, returns, and exchanges accurately and efficiently - Updating customer information and purchase history in the company's database - Escalating complex or high-priority issues to the appropriate department or supervisor - Good organizational and time management skills - Should have strong communication and problem-solving skills



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