3 Days Left: Client Onboarding intern

4 weeks ago

Ahmedabad, Gujarat, India Ecolibrium Full time
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as a Client Onboarding Intern. In this role, you will be responsible for efficiently onboarding clients onto the SmartSense platform, creating interactive dashboards & customized reports, and ensuring relevant stakeholders/client satisfaction through effective communication and support.

Responsibilities:

- Onboard new clients onto the SmartSense platform in accordance with the requirements outlined in scope documents.
- Ensure seamless transition and setup for clients, addressing any concerns or issues promptly.
- Develop customized dashboard and Excel reports tailored to meet the specific needs of clients.
- Ensure accuracy and clarity in reporting to facilitate informed decision-making.
- Collaborate with internal stakeholders and clients to understand their requirements effectively.
- Deliver solutions and services that align with stakeholder expectations and project objectives.
- Demonstrate excellent communication skills, both written and verbal, to effectively interact with clients and internal teams.
- Providing training to the clients on the functionalities and features of the SmartSense platform.
- Proactively identify opportunities for improvement in the overall onboarding process.
- Provide constructive feedback and suggestions to the product and development teams for enhancements and optimizations.

Qualifications and Skills required:

- A minimum of a bachelors degree in a relevant field is a must for this role.
- Interest and Experience in client onboarding, reporting, and stakeholder management roles.
- Proficiency in Microsoft Excel and other relevant software applications.
- Experience with dashboard and data visualization tools.
- Experience in creating intuitive and visually appealing dashboards is essential.
- Strong analytical skills and attention to detail.
- Excellent interpersonal and communication skills.
- Knowledge of BI tools such as Power BI and Tableau is a plus.
- Basic understanding of energy management and sustainability principles.
- Assets technical knowledge will be considered an advantage.

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