Operations Executive

2 weeks ago

Kolkata West Bengal, India Rentokil Initial Full time

About Rentokil Initial Hygiene Initial Hygiene part of the Rentokil Initial group operates in 90 countries delivering trusted science-backed hygiene solutions for over 120 years Initial Hygiene offers the widest range of washroom hygiene services including providing and maintaining products such as air fresheners sanitisers feminine hygiene units hand dryers soap dispensers floor protection mats and scenting solutions For more details Requirements About the Role The Executive Sr Executive - Operation will be responsible for efficiently managing client coordination service operations administrative functions and reporting to ensure service excellence compliance and team performance The incumbent will report to the Branch Manager The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders Job Responsibilities Coordinate with clients and maintain strong relationships to ensure service excellence and retention Schedule plan and allocate services ensuring efficient team deployment and timely execution Validate and generate data plans and reports using the iCABS system Handle billing invoice submissions revisions and credit note CN maintenance Follow up on POs service contracts legal agreements and contract renewals Oversee office administration statutory compliance attendance and petty cash management Manage vehicle maintenance and GPS tracking Supervise the service team and ensure smooth operation of the service centre Maintain inventory records including battery stock Key Result Areas Client Relationship Management Service Planning Execution System Data Management Billing Documentation Competencies Skills essential to the role Client Service Orientation Effective communication skills Time Management Educational Qualification Other Requirement Any Graduate 5 - 10 Years required Role Type Key working relationships Individual Contributor Internal team External stakeholders Benefits What can you expect from Rentokil Initial Hygiene Our values lie at the core of our mission and vision We believe that it s our people who make our company what it is We believe in Service Relationships Teamwork Responsibility DEI statement At Rentokil Initial Hygiene we believe in commitment to build an inclusive varied workplace welcoming to people of all backgrounds

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