Customer Support Coordinator

1 week ago

Pune India The iThrive Full time

Job Description

We&aposre looking for a friendly and organized Customer Support Coordinator to be a key point of contact for our customers.

You&aposll help people on their health journey by coordinating our advanced diagnostic tests and answering questions about our 'Essentials' supplements. This is a hands-on role perfect for someone who loves to help people, is great with details, and wants to grow with our brand.

What You&aposll Do (Your Key Responsibilities)

Guide customers through our testing process: You&aposll be the main contact for scheduling tests, sending out kits, and making sure everything runs smoothly with our lab partners.

Answer customer questions: You&aposll handle inquiries for both our diagnostic tests (like 'Where is my kit') and our Essentials supplements (like 'How do I take this' or 'Can you help me with my order').

Track everything: You&aposll keep our records updated, track the progress of every test, and ensure reports are delivered on time.

Solve problems: You&aposll help customers with any issues they have, from tracking a shipment to answering a product question, ensuring they have a great experience.

Report on what&aposs working: You&aposll help us keep an eye on our performance by tracking key numbers like test turnaround times and customer query volumes.

You&aposre a great fit if you have...

1-3 years of experience in a customer support or coordination role.

A passion for helping people and solving problems with a friendly attitude.

Amazing organizational skills you&aposre great at managing details and keeping things on track.

Clear and simple communication skills, both written and verbal.

A knack for being proactive and spotting potential issues before they happen.

You&aposre comfortable using tools like Google Sheets/Excel for tracking. (Experience with Shopify or a helpdesk tool is a plus)

  • Vacancy for Customer Support Coordinator

    5 days ago

    India T A Solution Full time

    Vacancy for Customer Support Coordinator (remotely work - work from home) in BPO sector for PAN India Posted on -October 31, 2020 **Position**: Customer Support Coordinator **Qualification**: Mini. Graduate with Good Command on English (Fluent English) **Experience**: Mini. 2 Years and Max. 3 Year **Salary Range**: 15K to 25K - Assess the service needs...

  • Customer Support Coordinator High Salary

    1 week ago

    Pune, Maharashtra, India The iThrive Full time

    Job DescriptionWe&aposre looking for a friendly and organized Customer Support Coordinator to be a key point of contact for our customers.You&aposll help people on their health journey by coordinating our advanced diagnostic tests and answering questions about our 'Essentials' supplements. This is a hands-on role perfect for someone who loves to help people,...

  • Admin Support

    5 days ago

    Pune, India Rudrasiddhi Support Services (opc) Pvt. Full time

    Responsibilities: * Manage office operations: administrative support, coordination, travel arrangements * Maintain confidentiality: sensitive information handling * Provide exceptional customer service: front desk duties

  • Customer Support Officer

    4 days ago

    Pune, India Ileseum Clubs Full time

    We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. As a Customer Support...

  • Customer Support Officer

    2 days ago

    Pune, India Ileseum Clubs Full time

    We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. As a Customer Support...

  • Customer Support Officer

    3 days ago

    Pune, India Ileseum Clubs Full time

    We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. As a Customer Support...

  • International Customer Support

    2 weeks ago

    Pune, India PrimoHunt Global Services Full time

    We have urgent requirement for International customer support at Chinchwad in Pune" post in Pune. OR reply your updated resume with following information - Pl Refer your friends. Designation: International customer support in Pune (JIS35457) Job Profile: We are hiring for Customer support Officer, Business Development Officer for IT Software firm at...

  • Customer Support Executive

    5 days ago

    Pune, India Ozori Industries Full time

    Role Overview We are looking for a Logistics Coordinator Customer Support who can manage dispatches, track orders, and handle customer queries related to deliveries. You'll be the key link between our warehouse, courier partners, and customers. Key Responsibilities Logistics & Dispatch Coordinate daily order dispatches through courier partners and...

  • Hiring Support Executive Coordinator

    5 days ago

    Pune, India T A Solution Full time

    Hiring Support Executive Coordinator in the media industry for Pune location Posted on -July 15, 2021 Designation - Support Executive Coordinator Location - Pune Education Qualification - Graduate Experience - 1 Year Salary - 1.5 LPA Job Description - 1) Customer Call Management 2) Co-Ordination with Support Executive & Client 3) Ticket Registration...

  • Customer Support

    1 week ago

    Chinchwad, Pune, Maharashtra, India RANKA JEWELLERS CHINCHWAD Full time

    Location - Pimpri Chinchwad Shift - 10:30 am to 07:30 pm Department - Ecom department **Responsibilities** *Coordinating with customer and helping them with their queries *Writing product description for products to be hosted in website *Helping in order processing Experience - Minimum 1 Years in customer support Pay: ₹21,000.00 per month Pay:...