Process Expert

Company Description Metro Global Solution Center MGSC is internal solution partner for METRO a EUR31 6 Billion international wholesaler with operations in 32 countries through 625 stores a team of 85 000 people globally Metro operates in a further 10 countries with its Food Service Distribution FSD business and it is thus active in a total of 34 countries MGSC location wise is present in Pune India Dusseldorf Germany and Szczecin Poland We provide Finance HR Branding IT Business operations support to 31 countries speak 24 languages and process over 18 000 transactions a day We are setting tomorrow s standards for customer focus digital solutions and sustainable business models For over 10 years we have been providing services and solutions from our two locations in Pune and Szczecin This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion We believe that we can add value drive efficiency and satisfy our customers Website Company Size 600-650 Headquarters Pune Maharashtra India Type Privately Held Inception 2011 Department Finance Solution - Accounts Receivable Location Pune Shift European shift flexible basis process requirement Key Responsibilities SAP experience is must Perform Bank receipt allocation in ERP SAP or other AR processes customer account reconciliation customer queries helpdesk bad debts provision dunning SL close GL-SL reconciliation etc Review tracking investigating and reconciliation of un-allocated receipts Clearing the open items by coordination with customers and LFIs Actively support customers for Store closing process and reconcile sales Performing activities towards month close provisions write offs Valuations classification of AR etc as per SOPs Follow up for due and outstanding receivables with customers Prepare and update SOPs towards work area Prepare and develop active dashboards and Standard and adhoc reports related to customer O s aging etc Review and update GL reconciliation of AR - Ledger account to Customer subledger Understanding and taking actions for Debit Credit note issued by customer if any as per the processes Close coordination with Customers and clients for query management and resolving issues Conducting Process Refresher trainings Knowledge tests of team members updating documentation SOP Assisting Team Leaders for preparation of reports both daily monthly Governance packs Perform and document Internal controls related activities to assure quality of tasks Make internal research on authenticities of payments customer analysis and Data insights to improve on AR service experience for LFIs To follow compliance with financial policies and procedures of AR To reconcile Customer ledgers and provide Balance confirmations to customers Perform Internal controls documentation and related activities to assure quality of tasks Any other task as assigned by the Team Leader Qualifications Education Good working experience of MS-Office Outlook excel and SAP systems Should be a Commerce Graduate or MBA finance from reputed university Experience Should have 5 years of experience in Accounting process handling Should have 2 years of experience of Accounts receivable process handling in a Shared service center Skills Attention to Detail and Problem solving skills Fluent communication and email writing skills to deal with overseas customer Key Competencies Strong understanding of accounting Principles and end to end Accounts receivable process Additional Information Environment Hybrid Travel Requirements As per Business requirements