Contact Center Consultant

1 day ago


Mumbai, India Tata Consultancy Services Limited Full time

Job Description Must-Have Unified Communication Manager; Contact Center Good-to-Have - MS Telephony; Cisco WebEx; Genesys Contact Center; Solution; Design & Implementation Responsibility of / Expectations from the Role 1 Excellent Communication and Articulation Skills 2 System Design Expertise 3 Understanding of Telecom business processes 4 Result Orientation to close the design 5 Eyes for details follow up tracking



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