Service Desk Lead
1 week ago
Job Description Job Description About the Role: Seeking a highly skilled Service Desk Lead with an experience of 8 years to join our dynamic team. Requirements - Must have 58 years of experience in IT Service Desk or Technical Support, with at least 2 years of experience in a leadership or supervisory role. - Mandatory hands-on experience in supporting Windows OS, Mac OS, Active Directory, MS Office 365, VPN, basic networking and ITSM tools such as ServiceNow, Remedy or similar. - Proven experience in managing SLAs, KPIs, escalations and team performance. - Sound understanding and excellent communication and stakeholder management skills, both verbal and written. - Should have experience working in a 24x7 rotational support environment. - Preferred certificate includes ITIL Foundation certification. - Prior experience managing support for US clients is preferred. - Familiarity with Healthcare or clinical applications support is desirable.
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Service Desk Lead
4 days ago
Remote - India Guggenheim Investments Full time ₹ 6,00,000 - ₹ 18,00,000 per yearPosition SummaryResponsibilities Key Responsibilities:Lead GI's team of India based IT service desk professionals, working closely with GI's Head of Service Desk & User Experience to manage, track, and improve team capabilitiesAid in the implementation & adherence to a "follow the sun" support model to support GI's 24/7 service deskOversee diagnosis and...
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IT Support Specialist
2 weeks ago
India Mint Service Desk Full timeIT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...
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Lead Service Desk
2 weeks ago
Hyderabad, Telangana, India OSI Digital Full timeServiceDesk - Location Hyderabad INDIA Job Title Lead - ServiceDesk Account Admin Experience 10 - 12 Years OSI Digital is looking for service desk associate lead engineers having technical and operational skills in service desk management to support systems operational excellence while focusing on business user experience This position will have an...
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Service Desk Lead
2 weeks ago
Chennai, Tennessee, India dss+ Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob description dss+ is looking for Service desk analyst responsible for providing high-quality technical support and customer service for dss+ IT users. This role involves managing and resolving IT incidents and requests, ensuring service level compliance, and maintaining key performance indicators for the Service Desk. The analyst will handle ticket...
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▷ [02/11/2025] Lead Service Desk
3 weeks ago
Hyderabad, India OSI Digital Full timeJob Description ServiceDesk Job Description Location: Hyderabad, INDIA. Job Title: Lead ServiceDesk & Account Admin. Experience: 10 12 Years OSI Digital is looking for service desk associate lead engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience....
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Associate Lead Service Desk
4 days ago
Hyderabad, Secunderabad, India OSI Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAssociate Lead Service DeskExperience: 8+ YrsLocation: HyderabadOSI Digital is looking for service desk associate lead engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead /...
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Hyderabad, India NTT DATA Full timeJob Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT...
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Service Desk opening in a leading MNC Hyderabad
2 weeks ago
Hyderabad, Telangana, , India 2coms Full time ₹ 3,50,000 - ₹ 7,00,000 per yearOpening for service desk role for Hyderabad location for Fresher and Experience both, Salary upto 7 lpa Job Title: Service Desk Associate Location: Hyderabad, (Work from Office) Fresher Salary: ₹3.5 LPA Experience Salary: Upto 7 lpa Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Hyderabad We are...
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Manager, It Service Desk
3 weeks ago
Hyderabad, India Whatjobs IN C2 Full timePosition Summary The IT Service Desk Manager is responsible for the full ownership and operational leadership of the firm’s 24x7 global Service Desk. This role oversees all Service Desk Supervisors and frontline staff across multiple pods, ensuring high-quality, scalable, and user-centric support. The Manager plays a key role in transforming the Service...
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Service Desk Team Lead
6 days ago
India Alphanumeric Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAlphanumeric is hiring a Service Desk Team Lead (Remote based in India - permanent project) to work supporting one of the biggest Pharma companies in the world.As the Service Desk Team Lead, reporting to the Senior Team Lead, your primary responsibility is to act as the team facilitator by ensuring excellent customer service and develop team effectiveness...