Service Desk opening in a leading MNC Hyderabad
6 days ago
Opening for service desk role for Hyderabad location for Fresher and Experience both, Salary upto 7 lpa Job Title: Service Desk Associate Location: Hyderabad, (Work from Office) Fresher Salary: ₹3.5 LPA Experience Salary: Upto 7 lpa Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Hyderabad We are looking for candidates with excellent communication skills and technical knowledge to provide high -quality IT support. If you are ready to relocate, a relocation bonus will be provided also Key Responsibilities: Provide first -level IT support to end -users via phone, email, and chat. Diagnose and troubleshoot hardware, software, and network issues. Log incidents, track resolutions, and escalate complex issues as needed. Ensure timely resolution of IT service requests to meet SLAs. Maintain accurate records of technical issues and resolutions. Collaborate with internal teams to enhance user experience. Requirements Required Skills & Qualifications: Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered.Benefits Benefits: Competitive salary of upto 7 Lpa Relocation bonus for candidates moving to Hyderabad Opportunity to work with one of the leading IT companies. Career growth and learning opportunities in IT support.
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Service Desk Lead
3 weeks ago
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Service Desk Lead
3 weeks ago
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, India, IN HCLTech Full timeDear Candidate,We have opening for “Service Desk L2 Lead” role at HCLTech, Nagpur. Please see the below job description and revert with your updated CV in case you find it suitable.GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview.JOB DESCRIPTION:Analyst would be responsible for handling L2 issues...
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