Store Manager/ Branch Manager- Jewellery Industry

2 weeks ago

Panvel, Maharashtra, India B B Banthia Finance Pvt Ltd Full time

Stock Management Receive stock details at the beginning of the day at the end of the day from counter sales executive check compile send report to Manager Prepare provide stock requirement sheet to Manager coordinate Daily Agenda Take a quick meeting with all team members at the beginning of the day discuss agenda of the day assign tasks provide guidance resolve queries if any Key Account Management Divide customers in A B C category by observing the purchase trend provide special services to A category customers that is key accounts Also convert B category customer to A C into B Conversion Keep track of the customers try to convert those who are not converted by counter in charge Maintain record of the customer those are returning without purchase Housekeeping Display Ensure all the counters and shelves are clean and display is attractive Provide guidance to set the attractive display provide ideas and themes according to festivals and customer preferences Ensure basic housekeeping standards are maintained Stock Repair Polish Ensure damaged products Jewellery that required polishing are repaired or replaced polished maintain stock of the same Order Receive specific requirements of Jewellery from customer understand the same forward to order department with specification Ensure it is as per customer requirement Follow up ensure on time delivery of the same Team Management Resolve team member s queries ensure smooth functioning of day to day activities Set goals for team members and provide guidance to improve performance Motivate team to achieve business targets Customer Service Ensure order related commitments are fulfilled Do follow up for order completion from HO Ensure quality services are offered to customer develop service culture in the showroom which will lead to customer retention Follow up for delivery of order with customer in case of specific order from customer MIS Reporting Provide daily monthly reports to Management in the provided format Knowledge Stock Management Jewellery Software Behavioral Skills Leadership Planning Coordination Skills Time Management Communication Skills People Management Negotiation Skills Client Service Job Types Full-time Permanent Pay 35 000 00 - 38 000 00 per month Benefits Health insurance Leave encashment Provident Fund Schedule Day shift Supplemental pay types Yearly bonus Experience total work 5 years Preferred Willingness to travel 25 Preferred

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