Assistant Manager

A Position Overview Position Title Business Associate Manager Department Business Associate Model - Agency Sales Level Band Assistant Manager Manager Role Summary Identify recruit and build a team of business associates and advisors to drive business objectives on a month on month basis as per the standards laid down by the organization from time to time B Organizational Relationships Reports To Branch Manager Supervises NA C Job Dimensions Geographic Area Covered Defined Branch Stakeholders Internal Agency Sales Training Branch Operations Distribution Operations External BAs and Advisors D Key Result Areas - Recruit Business Associate and advisors - Coordinate for the regulatory trainings - Manage daily weekly and monthly choreography - Conduct daily weekly and monthly Business Associate meetings - Income and Goal setting exercise for the month - Joint field work along with business associates and advisors to source insurance policy - Drive business submission and issuances - Clearence of pending cases for documentation and medicals as a part of the issuance process - Train distribution on getting higher first time right submission - Achieve monthly objectives and targets - Motivate advisors and business associates for various contest and sales enablers - Daily update about the status of business and applicability in contest - Maintain healthy relationship with all stakeholders like customers and distributors - Work on opportunity of cross sell and upsell - Focussed effort to drive renewal premium collection E Competencies Competencies Business Acumen Ability to align with the organization s vision with a fair understanding of the insurance industry regulations and the agency business model in order to deliver month on month business objectives Has a fair understanding of own role and utilizes required skills and knowledge in one s own area of work to meet targets Has a fair knowledge about company and competitor s products Has a fair knowledge of the insurance industry regulations and financial markets Understands the requirements of the customer and consumer to facilitate need based selling and emphasize on selling solutions Need to develop fair understanding of BA model leader compensation and Agent commission Building and Managing Relationships The capability to identify recruit and nurture business associates and advisors and then maintain relationships with various stakeholders internal and external to achieve the desirable outcomes Empathizes and supports distribution every possible way and drive them for higher productivities by managing their choreography and other engagement methods Responds to queries from distributors and internal customers and keeps superiors informed about own actions and their context Builds and maintains healthy relations with the distributors and internal customers to ensure seamless execution Drive for Results and Agility Building an achievement orientation with extraordinary levels of energy and efforts while being accountable for one s actions and decisions in an agile environment Reviews performance against goals and takes effective action to achieve them Synergizes high performance oriented systems and processes to yield the desired results with agility Sets clear expectations with the team to deliver performance oriented goals Communicates consistently with the team of business associates and advisors motivates them for achievement of monthly objectives increase participation in company initiatives monthly weekly and daily choreography etc F Skills Required Technical Good Knowledge of MS Office MS Excel Behavioral Essential Desired Drive for result achievement of targets Communication skills Creative thinking skills Teamwork Skills Influencing skills Relationship Building skills G Incumbent Characteristics Essential Desired Qualification Graduate MBA PG Experience 7 -10 years sales management experience 3 to 4 years insurance industry exposure About Company Tata AIA Life Insurance Company Limited Tata AIA Life is a joint venture company formed by Tata Sons Pvt Ltd and AIA Group Ltd AIA Tata AIA Life combines Tata s pre-eminent leadership position in India and AIA s presence as the largest independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region Tata AIA Life has written retail new business weighted premium of Rs 2 692 crore for the financial year 2019-20 For the same period the 13th month persistency of the company was at 89 10 and the individual death claims settlement ratio was 99 06 One of the fastest growing companies in the Life Insurance sector Tata AIA Life is now ranked at no 5 based on individual weighted new business premium