City Operations Manager, Bangalore
4 weeks ago
About the job We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India's most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on What makes the role meaty? Operational Leadership: - Oversee day-to-day operations of multiple Last Mile Hubs in Bangalore, ensuring smooth and efficient order processing, fulfillment, and delivery. - Develop and implement operational strategies to optimize performance, reduce costs, and improve service levels. - Monitor key performance indicators (KPIs) and take corrective actions to address any deviations. Team Management: - Lead, mentor, and manage a large team of hub managers, delivery executives, and support staff. - Conduct regular performance reviews, provide feedback, and identify training needs. - Foster a positive and collaborative work environment that encourages teamwork and high performance. Customer Experience (CX) Focus: - Ensure a customer-centric approach in all operational activities. - Analyze customer feedback and data to identify areas for improvement and implement changes to enhance CX. - Resolve customer escalations and issues promptly and effectively. SLA and Service Standard Adherence: - Ensure strict adherence to Service Level Agreements (SLAs) and service standards. - Monitor delivery times, order accuracy, and other relevant metrics to ensure targets are met. - Develop and implement processes to improve SLA performance and service quality. Business Acumen: - Understand and analyze business metrics, including costs, revenue, and profitability. - Identify opportunities for cost optimization and efficiency improvements. - Stay updated with industry trends and best practices in e-commerce, D2C, Q-commerce, and food aggregators. Process Improvement: - Identify and implement process improvements to streamline operations, reduce waste, and increase efficiency. - Utilize data analysis and problem-solving skills to identify bottlenecks and implement solutions. Stakeholder Management: - Collaborate with other departments, including supply chain, technology, and customer support, to ensure seamless operations. - Build and maintain strong relationships with vendors, partners, and other stakeholders We hope that you - Bachelor's degree in Business Administration, Operations Management, or a related field. MBA is preferred. - Minimum of 3+ years of experience in operations management, with a focus on last-mile delivery or e-commerce logistics. - Proven experience in leading and managing large teams. - Strong understanding of e-commerce, D2C, Q-commerce, and food aggregator business models. - Strong customer orientation and understanding of CX principles. - Proficiency in using technology and data analysis tools.
-
Operations Manager
1 week ago
Gulbarga, Karnataka, India Gigadocs Softtech Private limited Full time ₹ 7,20,000 - ₹ 79,20,000 per yearOperations Manager is responsible for overseeing the day-to-day functioning of all operational departments within the hotel to ensure exceptional guest experiences, smooth operations, and adherence to brand standards. The role involves supervising department heads, implementing operational strategies, maintaining cost controls, and ensuring compliance with...
-
Gulbarga, India Aster Hospital Full timeJob Category Clinicians About Us Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India With an inherent emphasis on clinical excellence we are one of the few entities in the world with a strong presence across primary secondary tertiary and...
-
Senior Manager.marketing Communication
7 days ago
Gulbarga, India Aster Hospital Full timeJob Category Enabling Support Degree Level Master s Degree About Us Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India With an inherent emphasis on clinical excellence we are one of the few entities in the world with a strong presence across...
-
Head Chef
4 weeks ago
Gulbarga, India Investorant Full timeJob Title: Head Chef – Global Cuisine Location: Bangalore, India Job Type: Full-time | On-site Industry: Hospitality / Fine Dining / Restaurant Function: Culinary / Kitchen Leadership Experience Level: Senior (10+ years) About the Role: We are seeking a visionary and experienced Head Chef to lead the culinary operations of a new, upscale global cuisine...
-
Computer Operator
7 days ago
Gulbarga, Karnataka, India Enerspark Power and Infrastructure Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per yearJob Title: Computer OperatorCompany: Enerspark Pvt. Ltd.Location: Gulbarga dist. (Aland), KarnatakaExperience: Fresher to 2 yearsEmployment Type: Full-timeJob Summary:We are looking for a reliable and detail-oriented Computer Operator with Fresher to 2 years of experience. The candidate should be proficient in Kannada and English (reading, writing, speaking)...
-
Grapgic Design Lead
2 days ago
Gulbarga, India CIEL HR Full timeJob Title Lead - Graphic Design Location Bengaluru Reporting to Manager - L D Reportees None Individual Contributor Role Role Summary The Lead - Graphic Design will be responsible for creating visually engaging and impactful learning content for Instamart s L D team The role involves designing and producing high-quality multimedia assets including 2D...
-
(Apply in 3 Minutes) Delivery Manager
4 weeks ago
Gulbarga, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Job Description Delivery Manager - Capital Markets (BFSI Domain) Location: Bangalore Experience: 15-18 Years Reports To: Delivery Head - Financial Services Role Overview: We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have strong...
-
Gulbarga, India Banyan Group Full timeOverview Banyan Group is an independent, global hospitality company with purpose. We pride itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans 100 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands,...
-
Dca - Deal Contract Associate
7 days ago
Gulbarga, India CIEL HR Full timeHi Greetings of the Day We have a critical opening with our client for Deal Contract Associate role for Bangalore location Experience 6 to 8 yrs Location Bangalore Hybrid Payroll Company Name CIEL HR Services Mode of Employment Contract Job description Responsible for seamless closure of complex escalated cases Provide expert advisory consulting support to...
-
Operations Manager
7 days ago
Gulbarga, KA, IN Gigadocs Softtech Private limited Full timeOperations Manager is responsible for overseeing the day-to-day functioning of all operational departments within the hotel to ensure exceptional guest experiences smooth operations and adherence to brand standards The role involves supervising department heads implementing operational strategies maintaining cost controls and ensuring compliance with safety...
