HR Service Delivery- Banking

3 days ago

India MyRemoteTeam Inc Full time

Job Description Job Title: Senior IT Service Management / HR Service Delivery Leader AI Prompt Validation (Banking & Finance) Industry: Banking & Finance Share your Resume to [Confidential Information] We are seeking an experienced IT Service Management or HR Service Delivery leader to review and validate the AI prompt for a major financial institution, ensuring it accurately reflects real-world internal service operations in a regulated banking environment. The focus will be on validating how the ServiceNow AI agent handles IT and HR support processes, such as: - IT Service Management: Incidents, requests, changes, and access management - HR Service Delivery: Onboarding, offboarding, employee relations, and payroll queries - Compliance and Risk: Ensuring alignment with regulatory standards and financial institution data-handling requirements Ideal Candidate: - Hands-on ServiceNow CSM/ITSM/HRSD experience - Deep knowledge of enterprise banking operations and internal service workflows - Experience in risk, compliance, and audit requirements within financial institutions If you have extensive experience in ServiceNow implementations and enterprise banking operations, we'd love to hear from you.

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