▷ [Urgent Search] Contact Center support Engineer

Job Description Position Description: The Contact Center Solutions Engineer, specializing in Call Recording, Speech Analytics, and Dialer Technologies, will be instrumental in the planning, implementation, and ongoing support of our enterprise contact center solutions. This role will focus specifically on the Nice CXone Contact Center as a Service (CCaaS)...

Job Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact). 3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting. 3+ Experience with troubleshooting and fixing issues between Voice and...

Job Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact). 3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting. 3+ Experience with troubleshooting and fixing issues between Voice and...

**About the role**: To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio Design & BUILT: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions: Produce HIGH & Low Level Design documents Coordinate Customer Acceptance Testing Implement &...

Job Description Job Requisition ID # 25WD93191 Position overview We are looking for a Senior Manager, Customer Support Engineering to lead the technology and systems that power our global Support organization. You will own Salesforce (Service Cloud, Knowledge, Experience Cloud), telephony systems, and integrations with portals and support apps, ensuring...

Job Description Job Description Job Description Overview As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity,...

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the...

India ZwickRoell is the world's leading supplier of materials testing machines. Our materials testing machines are used worldwide in R&D and quality assurance in more than 20 industries. For more than 160 years, ZwickRoell has stood for reliable test results, excellent services, and quality and reliability in materials and components testing in over 56...

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global teamSenior Manager, CSS Contact Center Solutions (Remote)Full time, Banglore (India)As a trusted advisor in Contact Center Solutions this position plays an integral role in achieving the business objectives in support of BCD's global contact centers. With a keen focus on...

Job Description Role: Contact Center Engagement Lead Experience: 10+ Years Education: Graduate - B.Tech/B.E. - Computers, Electronics/Telecommunication; PG - M.Sc. Computers, M.Tech - Any Specialization, MCA - Computers Location: Pune. Role Summary: We are seeking a Contact Center Engagement Lead to drive the success of complex Salesforce and Vonage Contact...