3 Days Left Assistant Manager

2 weeks ago


Gurgaon, Haryana, India Genpact Full time
Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for Assistant Manager- Chargeback

Position Overview:

The role will be primarily responsible for Trade support, settlement and processing for US Domestic and Global Trades with sound understanding of trade lifecycle from custody to broker to client. This involves loading, matching and settling trade activities following up with custodians, brokers and clients to resolve unmatched trades and handling claims from counterparties.
Key Responsibilities:
. Experience with US market Chargeback and Disputes.
. Good understanding of financial products like representment, Fraud, Disputes, Chargebacks, Pre-Arbitration etc. is required.
. Managing the end-to-end process for US FI Chargeback and Disputes cycles.
. Supports interfaces with different internal and external stakeholders.
. Ability to apply problem solving and investigative techniques and other issues
. Establish strong relationship with onshore counterparts such as custodians, should be capable of handling Onshore Queries and Issues.
Qualifications
Minimum qualifications
. Any Graduate (PG an added advantage)
. Flexibility of shifts and to work overtime hours as per business requirements.
. Relevant work experience in a supervisor role is a must.
. Previous experience in a middle/back office in financial services firm.

Competencies
. Effective verbal and written communication skills.
. Effective probing & root cause analysis skills
. Good knowledge of MS Excel is required.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training

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