Human Resources Lead 3 Days Left

3 days ago


Gurgaon, Haryana, India 1Point1 Full time
Job Description

POSITION: Lead HRBP

Level: L-3

Location: Gurgaon, India

Department: BHR

Reports To: Site Lead/ Site Head

Job Type: Full Time / Permanent

Salary: 3.5-5 Lacs CTC

Education Qualification: A masters degree in HR, Business Administration, or a related field (MBA in HR is a plus or any other advanced qualifications would be a plus).

Work Experience: 2-3 yrs

Job Summary:

We are looking for an energetic and proactive HR Business Partner (HRBP) to support our growing team in Gurgaon. The ideal candidate should have 2-3 years of experience in HR roles within the BPO industry, with expertise in employee engagement, performance management, grievance handling, and HR strategy implementation.

Key Responsibilities:

Employee Engagement & Retention

- Drive employee engagement initiatives to enhance workplace culture.
- Conduct town halls, open forums, and feedback sessions.
- Implement reward & recognition programs to boost employee morale.

Talent Management & Performance

- Support the performance appraisal process and provide coaching to employees.
- Assist in identifying training and development needs.
- Work closely with leadership to drive succession planning and career progression.

Employee Relations & Grievance Handling

- Address employee grievances and resolve conflicts efficiently.
- Ensure a healthy work environment by handling disciplinary actions as per company policies.
- Work closely with managers to maintain positive employee relations.

HR Operations & Compliance

- Ensure compliance with labor laws, company policies, and industry regulations.
- Maintain and update HR documentation, including employee records and HR policies.
- Assist in handling statutory compliance and audits related to HR.

HR Strategy & Business Partnering

- Collaborate with business leaders to understand workforce needs and align HR strategies.
- Provide insights on attrition trends, employee satisfaction, and productivity improvements.
- Act as a trusted HR advisor to employees and leadership teams.

Skills and Qualifications:

- Experience: 2-3 years in HRBP, HR Operations, or Employee Engagement roles in a BPO/ITES setup.
- Education: Bachelors degree in HR, Business Administration, or a related field (MBA in HR is a plus).
- Skills & Competencies:
- Strong understanding of HR policies, labor laws, and compliance.
- Excellent communication, interpersonal, and conflict resolution skills.
- Proficiency in HRMS tools and Microsoft Office (Excel, PowerPoint, Word).
- Ability to work in a fast-paced and dynamic environment.

Working Hours

Monday to Saturday (6 days a week)

Interested

Email cover letter resume and resume at [[Confidential Information]] or apply through [Company Website/Job Portal].
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