Associate Director

At Lilly we unite caring with discovery to make life better for people around the world We are a global healthcare leader headquartered in Indianapolis Indiana Our employees around the world work to discover and bring life-changing medicines to those who need them improve the understanding and management of disease and give back to our communities through philanthropy and volunteerism We give our best effort to our work and we put people first We re looking for people who are determined to make life better for people around the world Lilly s Purpose At Lilly we unite caring with discovery to make life better for people around the world We are a global healthcare leader headquartered in Indianapolis Indiana Our 35 000 employees around the world work to discover and bring life-changing medicines to those who need them improve the understanding and management of disease and give back to our communities through philanthropy and volunteerism We give our best effort to our work and we put people first We re looking for people who are determined to make life better for people around the world Come bring to life technologies to lead in Pharma-tech The Enterprise Data platforms enable the platform has developed an integrated and intuitive databases integration and analytics platform This platform enables Lilly business functions enables quickly utilize the database services integration services and analytics platform What you will be doing The Associate Director - Integration Service Operations SRE will lead the operations reliability engineering and automation of on-premises and cloud integration platforms supporting the Enterprise Data Platform in a regulated pharmaceutical environment This role ensures highly reliable secure and compliant integrations across clinical systems laboratory systems research platforms manufacturing operations supply chain and enterprise analytics platforms The role blends technical expertise in hybrid integration ecosystems with SRE principles driving scalability observability and compliance while enabling digital transformation initiatives across the organization How you will succeed Strategic Leadership Define and execute the integration platform operations and SRE roadmap aligned with pharma-specific business processes and data modernization goals Partner with enterprise architects compliance leaders and business stakeholders to deliver secure and GxP-compliant integration services Evaluate emerging integration and streaming technologies for scalability automation and cost-effectiveness within regulated environments Operations Platform Management Oversee operations of integration platforms such as Alytex SFTP IBM App connect Azure Integration Services and AWS AppFlow supporting clinical trials LIMS ERP MES and analytics platforms Ensure 24 7 operational availability and manage incident change and release processes in line with ITIL and pharmaceutical validation practices CSV Implement Infrastructure-as-Code IaC and CI CD pipelines to standardize provisioning configuration and upgrades for integration services Optimize integration workflows and event-driven architectures for latency throughput and cost efficiency SRE Reliability Engineering Design and implement observability frameworks with KPIs logging and distributed tracing for real-time monitoring of integration pipelines Define and manage SLOs SLIs and SLAs for critical business systems across clinical research and manufacturing platforms Establish robust incident response RCA processes and blameless post-mortems to continuously improve Mean Time to Detect MTTD and Mean Time to Recover MTTR Build self-healing integrations and drive automation for failover recovery and error-handling processes Security Compliance Governance Enforce strict security controls including role-based access API security encryption tokenization and zero-trust principles across on-prem and cloud integration services Ensure GxPand SOX compliance in all integration workflows and data transactions Collaborate with Quality Compliance and InfoSec teams to support audits CAPAs and validation documentation for integration systems Maintain comprehensive audit trails and system documentation to meet internal and regulatory audit requirements Team Leadership Collaboration Lead and mentor a global team of integration engineers SRE specialists and platform operations analysts Foster a DevOps and SRE-driven culture emphasizing collaboration knowledge sharing and automation Partner with business units data engineering teams and manufacturing IT to ensure seamless and compliant integration of new platforms and technologies Provide training and operational playbooks to elevate platform knowledge and operational readiness Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce ensuring equal opportunities when vying for positions If you require accommodation to submit a resume for a position at Lilly please complete the accommodation request form for further assistance Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response Lilly does not discriminate on the basis of age race color religion gender sexual orientation gender identity gender expression national origin protected veteran status disability or any other legally protected status WeAreLilly