Asst. Br. Manager

2 weeks ago

Pune, India Mycitypune Full time

Job Description Key Responsibilities: Branch Operations & Management - Assist the Branch Manager in managing daily operations and administrative functions. - Ensure smooth functioning of banking processes including deposits, withdrawals, loans, and account management. - Monitor staff performance, delegate tasks, and ensure timely completion of work. Business Development & Sales - Support branch business growth by identifying new opportunities and promoting banking products. - Achieve sales targets and monitor team performance against goals. - Develop relationships with key clients and maintain a high level of customer engagement. Customer Service & Relationship Management - Ensure high levels of customer satisfaction through effective service delivery. - Address customer queries, complaints, and escalations professionally. - Maintain and enhance relationships with key clients and local business partners. Compliance & Risk Management - Ensure adherence to regulatory requirements, internal policies, and risk management guidelines. - Conduct internal audits and checks to prevent fraud or operational errors. - Assist in preparing reports for regulatory authorities and senior management. Team Leadership & Development - Train, mentor, and guide branch staff to improve efficiency and productivity. - Conduct performance evaluations and provide feedback for team development. - Foster a positive and collaborative work environment. Required Qualifications: - Bachelor's degree in Finance, Banking, Business Administration, or related field. - 510 years of experience in banking or financial services, preferably with branch operations experience. - Strong knowledge of banking products, processes, and regulatory compliance. - Excellent leadership, communication, and problem-solving skills. - Proficiency in banking software, MS Office, and reporting tools.

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