Lead HR – US Federal HR Operations

Company Description SalezShark is a Relationship Intelligence platform that enables Sales professionals and Marketers to gather actionable Customer Insights and increase their Sales. Founded in 2015, SalezShark is headquartered in Virginia, United States of America with a development center in India. It is a cutting-edge Customer Intelligence platform equipped with end-to-end sales and marketing automation features to help businesses of all sizes maximize productivity. Role Description This is a full-time Lead HR – US Federal HR Operations role at SalezShark. As a Lead HR, you will be responsible for HR operations, including HR management, policies, employee benefits, and personnel management on-site. Key Responsibilities: - Onboarding New Hires: Serve as the primary point of contact for new employees, ensuring a seamless onboarding experience by coordinating all necessary documentation, orientation sessions, and system setups. - Payroll Processing Assistance: Collaborate with the payroll team to ensure accurate and timely processing of employee salaries, deductions, and related financial transactions. - Employment Document Management: Draft, review, and distribute offer letters, employment contracts, and other related documents to prospective and current employees. - Employee Benefits Administration: Manage employee benefits programs, including enrollments, changes, and terminations, ensuring compliance with company policies and relevant regulations. - Termination Processes: Handle all aspects of employee terminations, including exit interviews, final settlements, and necessary documentation, ensuring a smooth offboarding process. - Day-to-Day HR Operations: Address employee queries, maintain accurate employee records, assist in policy implementation, and support various HR initiatives to enhance employee engagement and satisfaction. - Policy Review and Updates: Regularly review and update HR policies to ensure they remain current and compliant with organizational needs and legal requirements. - Federal Security Clearances and Background Checks: Oversee and manage processes related to obtaining and maintaining various federal security clearances for employees, ensuring adherence to all relevant protocols and procedures. - Contract Types and Vehicles: Demonstrate a thorough understanding of different federal contract types and contract vehicles, providing guidance and support in their application within HR operations. Qualifications: - Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field. - Experience: Minimum of 8-10 years of experience in HR operations, preferably with exposure to US federal HR practices, security clearance processes, and federal contracting procedures. - Technical Skills: Proficiency in HRIS systems and Microsoft Office Suite; familiarity with payroll software is advantageous. - Knowledge of Federal HR Practices: In-depth understanding of federal security clearance processes, background check procedures, and various federal contract types and vehicles. - Communication Skills: Excellent verbal and written communication skills in English, with the ability to interact effectively with a diverse workforce. - Interpersonal Skills: Strong organizational and multitasking abilities, attention to detail, and a proactive approach to problem-solving. - Time Management: Ability to work independently during the specified shift hours, managing time effectively to meet deadlines. Work Location: Hybrid - Delhi/NCR Work Days: 5, Monday to Friday Shift Timing: Comfortable with US overlap shift (2 PM to 1 AM IST) 2 PM to 11 PM during work from office & 4 PM to 1 AM IST during work from home.