Universal Chat Representative, Customer Experience
3 days ago
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America We carry over one million industrial material handling and business products that are sold through our website corporate sales people and full color catalogs We are constantly increasing our product offerings to meet the diverse and changing needs of our customers Our customers include small to large corporations institutions government agencies and consumers across North America Key Responsibilities Own the entire interaction with that customer and provide total resolution for their needs Work with other Global Industrial associates product managers and partners to gather information resolve customer needs and improve processes Investigate and resolve customer inquiries related to their orders or shipments Create Quote and place Orders as per customers requirements Address inbound customer questions and concerns arriving via chat Provide order status check inventory schedule returns file shipping claims notate accounts troubleshoot problems handle complaints and assist with billing inquiries Provide product information estimated time of delivery Update systems and document all interactions with customers associates and partners Competencies and skills 2 years previous Chat experience High school diploma or GED Experience in a performance-based or metric-driven environment EEO AA Statement Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absences compensation and training
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Chat Customer Service Representative
2 weeks ago
Nagpur, Maharashtra, India Devdort Full time**Title**:Chat Customer Service Representative - Ahmedabad Location** **Job Details**: - **Location (Workplace)**: Ahmedabad, Gujarat (On-site) - **Position**: Chat Customer Service Representative - **Salary Range**: ₹26,000 - ₹36,000 (CTC monthly, depending on interview & experience) - **Shift**: Rotational (including weekends &...
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Customer Chat Process
1 week ago
Mumbai, Maharashtra, India AFTERSHOCK Full time**Job Title: Customer Chat Process Representative** **Experience: 2-4 years** **Key Responsibilities**: - **Online Customer Support**: - Engage with customers in real-time through online chat platforms to address inquiries, resolve issues, and provide assistance. - Respond promptly to customer queries and concerns with accurate and helpful information. -...
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Online Chat Representative
4 days ago
Vikhroli, Mumbai, Maharashtra, India Grace Staffing Services Full time**Job Title: Online Chat Representative (UK Shift)** **Job Type**: Full-time, Permanent **Work Schedule**: UK Shift (12:30 PM - 2:00 AM), 5 days a week with 2 rotational offs **Requirements**: - Minimum HSC qualification with 6 months of on-paper experience - Graduate fresher can also apply - Excellent written communication skills - Ability to work in a...
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Customer Service Chat Representative
6 days ago
Mumbai, India Arrivia, Inc. Full timeOur Customer Service Chat Representatives are experts in the travel and leisure industry, helping consumers globally to take the vacations of their dreams. In this role you will leverage your love of travel to deliver outstanding customer service to our members and reach the team's monthly goals. This role is great for anyone skilled in inbound or outbound...
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Chat Representative
1 week ago
Bhandup, Mumbai, Maharashtra, India Orange Hr Full timeLocation Bhandup/Airoli Blended process 80%Chat and 20%calls Walk in time 11 am to 3 pm only HSC/ diploma with relevant experience work from office and home(hybrid) training from office only System - i3 or i5 processor with 8GB Ram and Wifi speed up to 30 MBPS Job Role Customer Information Specialist ( associate has to solve queries for...
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Mumbai, Maharashtra, India Global Industrial Full timeGlobal Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America We carry over one million industrial material handling and business products that are sold through our website corporate sales people and full color catalogs We are...
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Customer Service Representative
3 weeks ago
Mumbai, India Skill Veda Full timeCustomer Service Representative (Chat / Call / Email Support)Location: Marol, Andheri, Mumbai (On-site)Salary: ₹25,000–₹30,000 In-hand/month + Monthly IncentivesSchedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts)About the Role:We’re hiring a Customer Service Representative to handle chat, call, and email support...
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Customer Service Representative
3 weeks ago
Mumbai, India Skill Veda Full timeCustomer Service Representative (Chat / Call / Email Support) Location: Marol, Andheri, Mumbai (On-site)Salary: ₹25,000–₹30,000 In-hand/month + Monthly IncentivesSchedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts)About the Role:We’re hiring a Customer Service Representative to handle chat, call, and email support...
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Customer Service Representative
3 weeks ago
Mumbai, India Skill Veda Full timeCustomer Service Representative (Chat / Call / Email Support)Location: Marol, Andheri, Mumbai (On-site)Salary: ₹25,000–₹30,000 In-hand/month + Monthly IncentivesSchedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts)About the Role:We’re hiring a Customer Service Representative to handle chat, call, and email support...
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Customer Service Representative
1 week ago
Mumbai, India Skill Veda Full timeCustomer Service Representative (Chat / Call / Email Support)Location: Marol, Andheri, Mumbai (On-site)Salary: ₹25,000–₹30,000 In-hand/month + Monthly IncentivesSchedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts)About the Role:We’re hiring a Customer Service Representative to handle chat, call, and email...
