Front Office Executive

4 weeks ago

gurgaon, India Oaknst Infotech Pvt Ltd Full time

About Us We believe that exceptional travel experiences should be accessible to everyone without compromise Whether you re travelling with friends family or are a solo adventurer seeking new horizons we offer a stay that is affordable eco-conscious and truly unforgettable We have one property operational and plan to open 5 more in the next 2 years For more information kindly visit https www verduslife com Role Front Office Executive Location Tapovan Rishikesh Compensation Structure Salary Accommodation Food Role Responsibilities indicative o Register guests and assigns rooms Accommodates special requests whenever possible o Assist in pre-registration and blocking of rooms for reservations o Adhere to proper credit check- cashing and cash handling policies and procedures o Understand room status and room status tracking o Understand room locations types of rooms available and room rates as well as the activities and services of the property o Present options and alternatives to guests and help in making choices o Use suggestive selling techniques to sell rooms and to promote other services of the hotel o Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts late checkouts early check-ins special requests and day use rooms o Maintains guest room key storage and supervise access to safe deposit boxes rooms o Perform cashier related functions like posting charges to guest accounts raising paid outs currency exchange o Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work o Understand and perform all safety and emergency procedures o Maintain the cleanliness and neatness of the front desk area Background o 1-5 years of relevant experience in the hospitality industry playing similar roles o Degree Diploma in Hotel Management will be a plus

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