Program Manager

By clicking the Apply button I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas and I further attest that all information I submit in my employment application is true to the best of my knowledge The Future Begins HereAt Takeda we are leading digital evolution and global transformation By building innovative solutions and future-ready capabilities we are meeting the need of patients our people and the planet Bengaluru the city which is Indias epicentre of Innovation has been selected to be home to Takedas recently launched Innovation Capability Center We invite you to join our digital transformation journey In this role you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement At Takedas ICC we Unite in DiversityTakeda is committed to creating an inclusive and collaborative workplace where individuals are recognized for their backgrounds and abilities they bring to our company We are continuously improving our collaborators journey in Takeda and we welcome applications from all qualified candidates Here you will feel welcomed respected and valued as an important contributor to our diverse team The OpportunityAs a Service Delivery Manager - Database Services you will be managing database Infrastructure and databases Oracle SQL Amazon Relational database Service RDS You will be responsible for overseeing the delivery of database services ensuring high availability performance and security of our database systems The ICSS Organizations mission is to develop an industry-leading seamless technology roadmap that will deliver value to patients and support Takedas desired growth We will guide technology choices that create an optimized efficient and scalable environment and provide services platforms products and governance to support those choices Providing high-quality data platforms and products that provide timely information to drive insights and innovation round out our teams offerings Operations are 24 by 7 with out-side vender support Responsibilities Provide guidance to a team of database administrators to ensure the smooth operation of database services Provide solutions to optimize database performance and scalability Monitor and maintain the security and compliance of database systems Collaborate with cross-functional teams to troubleshoot and resolve database-related issues Plan and execute database migration upgrades and patching activities Provide technical guidance and support to team members and stakeholders Database SME -Subject Matter Expert for Database technologies i e Oracle SQL and AWS RDS Capability to manage out-sourcing vender to provide Database Services Use service support partners Cognizant Oracle Microsoft etc both on-site and off-shore to provide stable and efficient database management services The role should act as a first contact with business IT so they can effectively use the services Operational responsibility The role will be responsible for day-to day activities in Database hosting to keep services up and running according applicable SLAs In case of incident provide 3rd level technical support is required Also the role is required to improve processes of each service with out-sourcing partners Lead the GXP and SOX compliance There are many GXP and JSOX related systems running in Data Centers The role should lead and manage out-sourcing vender s to keep GXP SOX related SOPs Standard Operating Procedure- to keep the systems compliant Project management The role should lead infrastructure related projects such as building new database platforms platform migrations database migrations etc Skills and QualificationsRequired Bachelor s degree in Computer Science Engineering or equivalent experience Minimum 7 years of information management and or related work experience in Bio-Tech Pharmaceutical industry 6 years of working experience managing Database Services including large external service provider partnerships Experience on large IT projects from start to end Proven experience as a Service Delivery Manager or similar role in database management In-depth knowledge of database technologies such as SQL MySQL PostgreSQL etc Good expertise in AWS RDS Relational Database Service and other AWS database services Experience in managing large-scale database environments in a cloud-based infrastructure Good knowledge of existing and emerging Database Oracle 12c 19c 21c SQL 2014 2016 2022 etcxe2x80xa6 AWS RDS and UNIX technologies RedHat Linux Experience using monitoring tools Oracle Enterprise Manager OEM SCOM AWS Cloudwatch etc Experience using Back-up and Restore technologies Oracle RMAN Dell EMC Data Domain Boost technology AWS snapshot AWS Backup etcxe2x80xa6 Excellent communication skills written and verbal with ability to listen and influence stakeholders at all levels Versed in Risk management possessing ability to identify analyze track manage and resolve risks issues that impact project Experience with providing Database Services in regulated environment FDA GxP HIPAA SOX GDPR and other data privacy computer system validation a plus What Takeda Can Offer You Takeda is certified as a Top Employer not only in India but also globally No investment we make pays greater dividends than taking good care of our people At Takeda you take the lead on building and shaping your own career Joining the ICC in Bangalore will give you access to high-end technology continuous training and a diverse and inclusive network of colleagues who will support your career growth Benefits It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career Amongst our benefits are Competitive Salary Performance Annual Bonus Flexible work environment including hybrid working Comprehensive Healthcare Insurance Plans for self spouse and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity Equity and Inclusion Programs Reimbursements Home Internet Mobile Phone Employee Referral Program Leaves Paternity Leave 4 Weeks Maternity Leave up to 26 weeks Bereavement Leave 5 calendar days About ICC in Takeda Takeda is leading a digital revolution Were not just transforming our company were improving the lives of millions of patients who rely on our medicines every day As an organization we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization Li-HybridLocations IND - BengaluruWorker Type EmployeeWorker Sub-Type RegularTime Type Full time