Manager Program

Job Title
: Manager- Program

Location:
Bangalore-

Experience Required
: 3-5 years

Job Summary
: We are looking for a candidate with 3–5 years of experience in Program Management/Project Management, preferably from the IT, EdTech, or E-commerce industries. This is an exciting opportunity to lead and manage programs as a Program Manager within our Content Team. In this role, you will be responsible for owning and driving the end-to-end content creation process for various programs.

Key Responsibilities

• This role will lead the program management within the cofor the Data Science (DS)/Machine Learning (ML) program verticals.
• Manage the content team working on the DS/ML programs to ensure that high-quality content is created within timelines and budget:
• Conduct project planning and budgeting
• Build and implement processes to drive efficiencies and reduce costs
• Identify and onboard SMEs through multiple channels, and engage them in content creation/teaching activities and maintain relationships with them.
• Collaborate with and manage key stakeholders - business teams, video production teams, partners (universities, companies, professors industry experts, vendors), leadership and senior management teams, etc.
• Manage and own post-publishing activities like content feedback analysis, learning analytics, students' performance analysis in interviews/tests to measure students learning and content efficacy
• Develop a vision and curriculum for new programs - by conducting in-depth SME (Subject Matter Experts) interviews, research of the primary and secondary TG (Target Group) and the industry, target career outcomes.

For e.g. if you are launching a Blockchain for Managers program, you will identify and understand the target audience who will take up the program, identify the potential jobs / career outcomes that they may get after the program, understand the job roles and skill sets in detail, and develop an overall vision and skeleton of the program. You will work closely with a curriculum lead and industry experts to do this.

• Develop basic level of subject matter expertise in the DS/ML programs, in order to effectively lead the team of content strategists and work with subject matter experts.
• Work with the internal stakeholders on the Data Science/Machine Learning programs to track key learning experience metrics such as CSAT, NPS etc. and collaborate with these stakeholders in the devising interventions to improve them.

Requirements

• 3-5 years of total work experience in consulting firms / product companies / fast growing startups / edtech companies etc.
• Project Management or Program Management experience, if any. Preferably from reputed organizations like Amazon, Flipkart etc.
• Education (Bachelors) from Tier-I or Tier-II engineering colleges
• MBA from Tier I/II colleges preferred
• Must have demonstrated skill of getting things done i.e. a strong execution skill. Hands-on experience in a startup or a competitive environment.
• Experience of getting tasks done from other teams working with clients/business partners/vendors etc. i.e. a strong stakeholder management skill.
• (Optional, good to have) A high-level understanding of emerging technologies & edtech space.

Why Join upGrad?

• Be a strategic partner in shaping the future of professional education, working alongside a passionate and collaborative team.
• Opportunity to contribute to a leading upskilling company in a dynamic, fast-paced environment, impacting the lives of learners and organizations.
• Competitive salary and benefits, with ample growth and development opportunities.
• Access to comprehensive health and wellness benefits.

Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.