▷ Urgent Top Notch MNC Hiring for Chat Support
3 weeks ago
Job Description
Description
We are seeking enthusiastic and customer-oriented individuals to join our chat support team at a leading MNC in India. This role is ideal for candidates with 1-5 years of experience in customer support or those looking to build their career in a dynamic environment.
Responsibilities
- Provide prompt and accurate responses to customer inquiries via chat support.
- Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
- Maintain detailed records of customer interactions and transactions in the system.
- Collaborate with team members and other departments to enhance the customer experience.
- Identify and escalate unresolved issues to the appropriate teams or supervisors.
Skills and Qualifications
- Excellent written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Familiarity with customer support software and tools.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using chat support platforms and basic computer skills.
Package : upto 4.3 LPA
5 days working
2Ways Cab
Call HR Priya: 7993037272
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