Technical Sales Engineer

8 hours ago

Gandhinagar, India Lathia Rubber Full time

Job Title Sales Engineer Band/ Grade Level Job Family Division Location Mumbai/Sonepat/Ahmedabad Department Reporting to Director/ Sales Manager Role Summary The Sales Engineer is responsible for selling into new prospects as well as farming back into existing customer to ensure high renewal & customer satisfaction levels. Roles & responsibilities KRA 1 Order Procurement and Client Relationship Management Responsibilities * Secures and renews orders and arranges timely delivery to the clients * Plans and modifies products to meet client needs * Researches and identifies potential clients for products or services. * Establishes new, and maintains existing, relationships with clients * Manages and interprets customer requirements * Persuades clients about the product that will best satisfy their needs * Visits prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages. * Attends to client complaints, if any KPI 1. Timely delivery of products 2. Accurate documentation of customer requirements KRA 2 Bill Processing and Payments Responsibilities * Ensure that all customer invoices are processed, planned in a timely manner * Work with the Accounts department to ensure payments come in before the credit period * Ensure there are no delays in payment in the planned credit limit and credit period * Tracks list of payments overdue drives its closure * Follows up on quotations raised * Ensure C form is duly filled and collected KPI * Timely closure of customer invoices and apayments KRA 3 Partnering with Sales Team Responsibilities * Partners with sales executives to plan, prepare and execute on strategic deals in complex sales cycles * Collaborates with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Provides pre-sales technical assistance and product education * Collects and documents competitive intelligence * Helps in researching and developing new products * Handles sales services & complaints, enquiry generation * Creates and delivers powerful presentations and demos that clearly communicate the uniqueness of the value proposition KPI * Rate of new customer additions Qualification Mechanical Engineer/Diploma holders Span of Experience 3 to 7 years Salary Range - 40,000/- to 60,000/- p.M

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