Lead Assistant Manager

Job Description

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 55,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques, and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients decision-making and embed analytics more deeply into their business processes. Our global footprint of nearly 8,000 data scientists and analysts assists client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation, and logistics industries.

Please visit www.exlservice.com for more information about EXL Analytics.

Role And Responsibilities Overview

- Rebuild and deploy APIs from MuleSoft into Azure API Management.
- Develop backend logic using Azure Functions, Logic Apps, or App Services.
- Implement API policies for rate limiting, transformation, caching, and access control.
- Integrate with downstream systems like databases, external APIs, or on-prem services.
- Contribute to automated deployment pipelines and documentation.

Candidate Profile

- Bachelor's/Master's degree in computer science/engineering, operations research, or related data and analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
- 3-6 years hands-on experience with Azure API Management, Azure Functions, Logic Apps
- Strong knowledge of REST, OpenAPI (Swagger), JSON/XML, and OAuth2
- Familiarity with Git, Azure DevOps, and CI/CD pipelines
- Experience with troubleshooting and monitoring via Azure Monitor and App Insights
- Optional: familiarity with MuleSoft concepts to aid migration mapping
- Outstanding written and verbal communication skills
- Able to work in a fast-paced, continuously evolving environment and ready to take uphill challenges.
- Able to understand cross-cultural differences and can work with clients across the globe.
- Self-motivated, works well independently and with others.
- Using metrics-driven approach and closed-loop feedback to improve software deliverables and improve the predictability and reliability of releases.

What We Offer

- EXL Analytics offers an exciting, fast-paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class analytics consultants.
- You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
- Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
- We provide guidance/ coaching to every employee through our mentoring program, in which every junior-level employee is assigned a senior-level professional as an advisor.
- Sky is the limit for our team members. The unique experiences gathered at EXL Analytics set the stage for further growth and development in our company and beyond.