Product Specialist

Build Your Career at InformaticaWe re looking for a diverse group of collaborators who believe data has the power to improve society Adventurous minds who value solving some of the world s most challenging problems Here employees are encouraged to push their boldest ideas forward united by a passion to create a world where data improves the quality of life for people and businesses everywhere Product SpecialistWe re looking for an Product Specialist candidate with experience in Java C Troubleshooting Debugging and to join our team in Bangalore You will report to the Senior Manager Product Specialist Technology You ll UseTroubleshooting skills for issues like unexpected termination memory leak performance issue Proficiency in java and C source code and also exposure in analysing Heap dump Thread dump Jstack pstack strace GDB and proficiency in troubleshooting tools like tcpdump wireshark java runtime injection DB performance tunings memory profilers analyzers Your Role Responsibilities Here s What You ll Do You will also work with internal development and support staff to solve technical product problems and provide third-line support Primary responsibilities involve troubleshooting complex technical problems proposing probable fixes and working with the customer and Informatica development to resolve technical roadblocks Will also support the customers implementation process working with our customers implementation teams and Informatica technical support Knowledge of CFCN serverless paradigm with the ability to understand issues in cloud native applications is has must have skill Troubleshoot issues not only in product but also on generic stacks like system network echo systems Azure GCP AWS is an additional expectation from the role The ability to develop tools for multiple endpoints odbc message queue rest echo systems end points would be an added advantage Manage customer support technical issues daily including verifying issues isolating and diagnosing the problem and resolving the issue What We d Like to See You are knowledgeable in cloud architecture-based applications with an understanding of how these applications are designed developed for scale and performance You are comfortable programming in JAVA and C and have in-depth knowledge of systems OS programming Role Essentials 3 years of industry experience in Java C C environment or enterprise software sustenance support Bachelor s degree in computer engineering Technology Perks Benefits Comprehensive health vision and wellness benefits Paid parental leave adoption benefits life insurance disability insurance and 401k plan or international pension retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program ESPP Comprehensive Mental Health and Employee Assistance Program EAP benefit We re guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations At Informatica we know drives innovation We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination one where all employees are treated with dignity Informatica NYSE INFA a leader in enterprise AI-powered cloud data management brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets We pioneered the Informatica Intelligent Data Management Cloudxe2x84xa2 that manages data across any multi-cloud hybrid system democratizing data to advance business strategies Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica Connect with and Informatica Where data and AI come to life xe2x84xa2