Business Analyst

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Business Analyst - Master Data Management In this role we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Vendor master or Product master domain within SAP MDM process Responsibilities Maintain product specification harmonization plan and create new item onboarding Dispatch and track product documents terms and conditions master data sheets etc cooperate with international and national business departments within the scope of international master data management processes As a Master Data Specialist you are responsible for monitoring data quality e g via dedicated data quality tools You identify data quality improvements opportunities and align their implementation with the responsible teams You ensure accuracy and adhere to metrics KPIs ensure data quality for deliverable is met and all metrics adhered You are supporting the knowledge transfer to internal stakeholders as well as supporting global projects related to data quality Responsible for all master data objects in respective scope of materials buying organization and pricing Execute day to day Master data management activities Ensure master data integrity between modules systems at efficient quality and accuracy Coordinate Analyze and facilitate resolution of issues Propose opportunities for improvement of Master Data Quality You ensure error correction by end users and manage data incidents Creating Data Quality report requests on behalf of the business teams to be implemented by the IT teams is part of your tasks Act as the SME in the Master data management activities Train and mentor other team members to ensure seamless delivery The requirements of the role include As a Master Data Specialist you have completed a university degree studies or equivalent education You are well educated in the area of master data analysis with SAP S 4HANA and SAP Master Data Governance Correspond with internal business departments and external business partners SAP Ariba or SAP HANA knowledge is beneficial You are proficient in working with MS Office especially in Outlook OneNote Word and Excel Additionally you have advanced experience in Excel Knowledge of Syniti is considered an advantage Very good English skills German language skills are a plus A high degree of motivation excellent analytical and conceptual skills Possess strong communication skills and a good sense of responsibility Team player with strong analytical cooperation and communication skills Enjoy working in a dynamic team Very good English language skills Reliability structured approach and independence characterize your strengths in working Ensuring accuracy and quality in all tasks is facilitated by your meticulous attention to detail Analyzing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies Developing and improving business processes through tools metrics to enable decision making Good analytical skills propose process improvement plans Quality improvement is expected Knowledge on SAP ERPs and workflow system Minimum Qualifications Qualifications we seek in you Bachelor s master s degree Strong analytical skills and problem-solving skills Proven work experience as a Sr Team member Subject matter Expert or Associate business analyst Effective communication in writing and verbally to clients Experience in balancing customer-facing role and work assessments Self-starter and have analytical problem-solving skills Relevant experience Preferred Qualifications Skills Overall candidates should have problem solving macro-level research and analytics approach and good in numbers Good people and customer handling skills Effective communication and interpersonal skills Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training