Sales Coordinator

4 weeks ago

Mumbai India Indus Systems & Services Full time

Job Description

Job Title: Sales Coordinator

Job Summary:
The sales Coordinator will be responsible for supporting the sales team by managing administrative tasks, coordinating with internal departments, and ensuring smooth communication between customers and the sales team. This role is crucial in improving sales efficiency and ensuring customer satisfaction.

Key Responsibilities:

- Assist the sales team in handling customer inquiries, quotations, and order processing.

- Coordinate and track sales orders, ensuring timely fulfillment and delivery.

- Maintain and update CRM records, sales reports, and dashboards.

- Follow up with customers for order confirmations, payments, and post-sales support.

- Support in preparing sales presentations, proposals, and contracts.

- Coordinate with internal teams, including logistics, finance, and customer support, to streamline operations.

- Schedule and organize meetings, sales reviews, and follow-up activities.

- Ensure compliance with company sales policies and procedures.

- Assist in lead management by tracking and assigning inquiries to the sales team.

- Handle documentation related to sales agreements and client communication.

- Contribute to sales process improvements and workflow enhancements.

Requirements

- 2+ years of experience in a sales coordination or administrative role.

- Strong organizational and multitasking skills.

- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools like Zoho.

- Excellent communication and interpersonal skills.

- Attention to detail and problem-solving ability.

- Ability to work in a fast-paced environment and collaborate with multiple teams.

Preferred Qualifications:

- Experience in the IT or technology industry is necessary.

Benefits

- Flexible schedule

- Health insurance

- Provident Fund

Compensation Package:

- Performance bonus

Schedule:

- Day shift

Work Location: In person

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