Sales Coordinator

1 day ago

Mumbai Maharashtra India, Maharashtra Estalvis Advisors Pvt. Ltd. Full time

Job Title: Sales Coordinator – Export Department

Department: Sales & Exports

Industry: Plastic Bag Manufacturing

Location: Head Office - Mumbai

Reports to: Export Manager / Sales Head


Job Summary

This role oversees the complete export sales cycle—from initial customer engagement to final delivery—ensuring smooth order processing, high customer satisfaction, accurate financial tracking, and full compliance with international trade regulations. The position plays a key role in supporting the department’s goals of revenue growth, profitability, and operational excellence.

Key Responsibilities

Customer Service & Order Management

  • Respond to customer inquiries and prepare quotations and proforma invoices.
  • Confirm and acknowledge sales orders.
  • Coordinate pre-dispatch requirements such as specification sheets, logo approvals, packaging details, and shipping schedules with customers and the factory.
  • Manage post-dispatch communication, including final invoices and shipment arrival updates.
  • Address customer concerns promptly, including issues related to materials, quantities, shipment status, and insurance claims, to ensure satisfaction and repeat business.


Commercial & Payment Oversight

  • Maintain comprehensive records for each customer from quotation to delivery.
  • Monitor and follow up on customer payments to ensure timely collections and reduce credit risk.
  • Organize and update pending order files and payment/invoice records, sharing relevant details with customers and internal accounts teams.


Operational Coordination & Compliance

  • Collaborate with internal departments such as production and logistics to ensure timely and accurate order fulfilment.
  • Resolve shipping-related issues by coordinating with relevant teams and implementing corrective actions.
  • Maintain well-organized documentation of customer interactions, orders, payments, and operational activities for audit and reporting purposes.



Required Qualifications & Skills

  • Bachelor’s degree in Commerce, Science, or Business.
  • Minimum 3 years of experience in export operations, customer service, or a similar coordination role.
  • Strong verbal and written communication skills for effective interaction with customers and internal teams.
  • High attention to detail and accuracy in documentation and financial tracking.
  • Solid understanding of commercial terms and financial processes related to export sales.
  • Proficiency in MS Outlook, Excel, and Word; familiarity with ERP/CRM systems is a plus.
  • Problem-solving mindset with the ability to resolve customer and shipping issues efficiently.
  • Capable of working independently and collaboratively within a team.
  • Prior experience in the plastics or packaging industry is advantageous.

  • Sales Support Coordinator

    4 weeks ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • Sales Support Coordinator

    1 week ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time ₹ 1,96,628 - ₹ 5,88,884 per year

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • Sales Support Coordinator

    4 weeks ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • Sales Support Coordinator

    4 weeks ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • Sales Support Coordinator

    1 week ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • 15h Left Sales Support Coordinator

    4 weeks ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time

    Job DescriptionCompany DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a...

  • Credit Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Hdfc Sales Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & Responsibilities:To assess the business financials of the Proprietorship/Firm/company with good hold on ratio analysisTo interact with the customer over the phone or personal discussion to understand the business and the loan requirement of the CM and suggesting the suitable product for them.To guide the sales team and customer on documentation part...

  • Inside Sales Coordinator

    1 day ago

    Mumbai, Maharashtra, India, Maharashtra DC Infotech & Communication Limited Full time

    We are looking for 3+ years experienced Inside Sales Coordinator ResponsibilitiesImplementing and monitoring the performance of sales strategiesBuilding and maintaining long-term customer relationsPreparing and presenting detailed and accurate sales reportsAddressing any customer queries and complaints through phone/visitMaintaining an updated record of all...

  • Marketing Coordinator

    4 days ago

    Mumbai, Maharashtra, India SK Sales Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Post 2: Marketing Coordinator – Client Communication & Product ResearchLocation:Mulund East, MumbaiJob Type:Full-time | In-office | Monday–SaturdayAbout the Role:We are seeking a Marketing Coordinator to assist in product research, send client communications, track leads, and manage samples & quotations. The person will directly support the business...

  • Sales Coordinator

    6 days ago

    Mumbai, Maharashtra, India SIMBOTT - Simulation Technology Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Description – Sales CoordinatorPosition:Sales CoordinatorLocation:Andheri , Mumbai MaharashtraDepartment:Sales & MarketingReports To:Sales ManagerRole Overview:We are seeking a detail-oriented and proactiveSales Coordinatorto support our sales team in achieving business objectives. The Sales Coordinator will be responsible for handling administrative...