Manager- Customer Service/operations

5 days ago


Thane MH IN Siemens Full time

for Operations-Corporate 1 Deal document checking completion and maintenance of accuracy in the customer documents and ensure accuracy of data in Odessa system 2 In depth understanding of various financial products like loans leases and other trade finance products 3 Good understanding of documentation for Letter of Credit TT and Forex payments Closure of BOEs with Bank on a timely basis 4 Tracking of PDDs and reporting on a fortnightly basis Due escalations as necessary 5 Scanning maintenance of customer documents within 7 days of deal settlement Ensure the customer communications are made per accepted timelines i e welcome letters etc are sent within 7 days 6 Audit responsibilities pertaining to contract files 7 Charge creation with ROC for Private Public limited companies and ensuring collection of expenses incurred from customers 8 Publishing of MIS in the region 9 Work closely with the risk team to ensure completeness of the transactions Experience 1 Candidate with experience of 5 to 8 years from financial services banking or BPO industry Preferred from asset-based finance background 2 Should be a team player 3 Good communication skills Both verbal and written 4 Education qualification CA Inter CA ICWA MBA MCOM BCOM MBA 5 Right attitude and willingness to learn is very important 6 Position is based out of Gurgaon Mumbai Bangalore flexible at this point 7 Have a digital mindset



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