Technical Product Manager

Job Description

This job is with Finastra, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who are we

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world&aposs top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

About the Role: As a Product Manager for Cloudification & Devops , you will be responsible for defining requirements related to the cloud deployment architecture, security, and technology change management of our Microservices packages. You will need to ensure efficient deployment and cost-effective management of cloud technologies and process for resilient and scalable system design.

You will ensuring alignment between technical constraints, market demands, and customer needs. Additionally, you will provide thought leadership to DevOps initiatives to enhance automation, scalability, high availability and resiliency and process management.

The Technical Product Manager will report to the Director - Technology Product Management and work closely with the Product Management and Engineering & DevOps teams.

Key Responsibilities

Cloud Architecture & Deployment :

- Cloud Deployment strategy : Design and manage cloud deployment architectures, ensuring optimal performance, scalability and high availability. Define containerization & orchestration strategies for automated deployment and high up-time.
- 3rd Party Services Management: Oversee the integration and management of third-party services with our Payment product and peripheral Microservices.
- DevOps Requirements: Research and define requirements for DevOps initiatives to meet business and technical needs of our modernization roadmap. Collaborate with devops teams and ensure efficient and effective DevOps practices are adopted.
- Microservices configuration: Hands on with Helm charts for efficient microservices deployment via Kubernetes.
- Observability : Define the monitoring requirements for the DevOps team as part of CI-CD process. Proper logging and Alerting systems. Adopt and efficiently use Open telemetery tools like Grafana , Promethius etc.
- Knowledge of IaC - Experience in provisioning management and configuration of infrastructure & platform -servers, networks, databases, load balancers etc using code.
- Automation: Implement automation strategies to streamline deployment and operational processes. Knowledge of automation tools like Ansible or Chef.

Technology Management

- Technology Evaluation: Evaluate new cloud technologies and Azure / AWS services and adopt the relevant tech to enhance the payment platform&aposs capabilities.
- 3rd Party Risk Evaluation: Assess and manage risks associated with third-party services and integrations. Communicate the impact and mitigation/contingency plan with the stakeholders.
- Hosting Costs: Review , monitor and optimize hosting cost reports and plan the technology roadmap to ensure cost-effective Hosted/SaaS operations.

Security & Vulnerability Management

- Vulnerability Management : Review customer vulnerability report and create a remediation plan with the security Lead and DevOps lead for timely action.
- Security: Ensure data security by design for data at-rest and in-transit.
- Authentication and Authorization: Implement and manage authentication and authorization protocols to protect cloud resources.
- Encryption: Oversee the implementation of encryption strategies to protect sensitive data.

Qualifications

- Bachelor&aposs degree in Computer Science, Engineering, or related field with Overall 12-16 years&apos experience.
- Experience in cloud product management, cloud engineering and devops particularly in deployment architecture, security, and technology management on AWS or Azure
- Strong understanding of cloud services design principles and DevOps practices.
- Hands-on with atleast one public cloud platforms - Azure, AWS, GCP, Openshift.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication and collaboration skills.

Tooks Knowledge

- Understanding of automated build, test, and deployment workflow - GitHub Actions, GitLab CI, Jenkins
- Experience with Docker and Kubernetes. Concepts: Helm charts, service mesh (Istio), pod autoscaling.
- Familiarity with OpenTelemetry for distributed tracing and metrics. Tools: Prometheus, Grafana, Jaeger, ELK Stack.
- Define secure deployment practices (e.g., secrets management, RBAC). Tools: Vault, OPA, Aqua Security,
- Design for high availability, failover, and disaster recovery. Concepts: Load balancing, auto-scaling, multi-region deployments.
- Tools: Jira, Confluence, MiroExperience with Kubernetes and Helm charts.

Benefits

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

- Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
- Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
- ESG: Benefit from paid time off for volunteering and donation matching.
- DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
- Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
- Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
- Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra

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