Sky-team Manager-service Quality-sky Channel-service Quality
4 weeks ago
Job Category KMBL Degree Level Bachelor s Degree Quality Analyst The Internal Quality Auditor ensures that department processes - and the goods and services that result - comply with the requirements of standards as well as customer regulatory and the organization s own requirements Role Responsibilities Evaluate production processes for compliance with quality requirements Periodically inspect and calibrate auditing tools Complete audit targets designed for the day week month for various processes Assist in development of audit plans audit schedules Identify processes situations etc where department is meeting requirements as well as identify opportunities for improvement Assist audit team in developing audit reports prepare audit reports and present audit reports to seniors as needed Assist with follow-up audits as required May be required to develop internal auditing testing parameters Reporting Structure Reports to the Quality Manager - Senior Manager Requirements A bachelor s degree is required Two or more years of internal auditing experience is desirable Broking background will be given more preference Must have an eye for detail and above-average analytical ability Strong analytical and problem solving abilities are a must Must have solid experience with auditing tools Need exceptional listening communication and presentation skills Must be able to work well with people at all levels of the organization Must be able to work independently and as part of a diverse team of auditors
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▷ 3 Days Left: Sky Service Distribution
2 days ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Service Distribution Relationship Manager is a vital role within our Sky Channel-Contact Centre Inbound department. You will be the first point of contact for our valued customers, providing exceptional customer support and ensuring a positive experience. Your primary focus will be on managing and nurturing relationships with our...
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Sky Service Distribution
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As the Team Leader for Sky Service - Distribution, you will play a crucial role in managing and motivating a team of inbound officers. Your primary objective is to ensure efficient and effective handling of customer inquiries and transactions related to retail liabilities products. You will be responsible for creating a positive and...
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[Urgent Search] Sky Service Card Retention
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Service Card Retention Relationship Manager, you will be a key player in our Contact Centre Inbound team. Your primary objective is to foster strong connections with our credit card customers, ensuring their satisfaction and loyalty. This role offers an exciting chance to be part of a vibrant team, making a tangible impact on...
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Sky Global Indian Classic
4 days ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description JD - RM - Global Indian Department CEC (SKY Branch) Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided...
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Thane, India Kotak Mahindra Full time**Sky channel - Service - Affluent - RM** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - **To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction**: -...
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Sky Service CCU
17 hours ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description ob Role : . The Team Lead is responsible for handling a team of Email from RA & CDF business. . One on One call listening / Email Audit / Social Media responses audit and feedback. . Drive team's performance by sharing the feedback on a daily basis. . Ensure strict adherence to the internal control & monitoring processes for ensuring...
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Quality Inspector
4 days ago
Varale, Pune, Maharashtra, India Shree Quality Service Full timeQuality Inspector - ITI /DIPLOMA /BE-Mechanical - Knowledge of Quality Department - Time-8hrs - Shift - Day ,Night-Rotational Pay: ₹14,000.00 - ₹17,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Night shift - Rotational shift Ability to commute/relocate: - Varale, Pune, Maharashtra: Reliably commute or planning to relocate...
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Quality Inspector
6 days ago
Chakan, Pune, Maharashtra, India Shree Quality Service Full timeQuality Inspector - ITI /DIPLOMA /BE-Mechanical - Knowledge of Quality Department - Time-8hrs - Shift - Day ,Night-Rotational Pay: ₹18,500.00 - ₹22,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Day shift - Night shift - Rotational shift Ability to commute/relocate: - Chakan, Pune, Maharashtra:...
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Sky Branch
4 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income...
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Sky Service Design
4 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As the Team Leader, you will play a pivotal role in shaping the customer experience. Your expertise will guide the development of innovative support strategies, ensuring our customers receive the highest level of service. This role offers an opportunity to make a significant impact on the bank's customer satisfaction and loyalty.
