▷ Urgent Search: Technical Support Associate | Voice
3 weeks ago
Job Description Spes Manning Solutions is looking for a driven and customer-focused Technical Support Associate to join our team. This is a fantastic opportunity to provide support for international customers in a fast-paced and rewarding environment. We are seeking individuals who are passionate about technology and solving problems, and we welcome applications from both freshers and those with some prior experience in technical support. Key Responsibilities - Provide technical support to international customers via phone, email, or chat. - Troubleshoot software/hardware issues and guide users through step-by-step solutions. - Escalate unresolved queries to the appropriate internal teams for advanced support. - Maintain accurate records of all customer interactions and resolutions. - Meet performance metrics including customer satisfaction, issue resolution time, and quality standards. Requirements - Education: Graduate or Undergraduate (any stream). A formal degree is not required, but a basic level of education is expected. - Communication Skills:Excellent communication skills in English are mandatory, for both verbal and written interactions. - Technical Knowledge: A basic understanding of technical concepts such as networking, operating systems, and hardware/software is preferred. - Work Schedule: Willingness to work in rotational shifts and on rotational offs. Perks & Benefits - Salary: A competitive salary ranging from 3 LPA to 8 LPA, based on your experience and performance. - Transport: A complimentary both-way cab facility is provided. - Work Schedule: Enjoy a 5-day working schedule with 2 rotational days off. - Growth: Opportunity to work in a fast-paced, international work environment with great career growth and upskilling opportunities. Interested in Joining To apply for this role, please contact us directly: Rashmi M - Call or WhatsApp: 7020744820 Please feel free to share this opportunity with friends who are actively looking for jobs.
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Technical Support Voice
6 days ago
Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 40,00,000 - ₹ 80,00,000 per yearTechnical Support Voice - Job Description Technical Support Voice (Microsoft EPS Active Directory - Hardware and Networking)Location:Pune (Work From Office), AundhKey Responsibilities:Provide technical support through voice process for Microsoft EPS Active Directory.Handle issues related to hardware and networking.Troubleshoot and resolve problems...
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Customer Support Associate
2 weeks ago
Pune, India First Voice Pvt. Ltd Full timeHi, Job Seekers **PUNE # WFO # Voice Support # Immediate Hiring # Top MNC** We have an opening for the Pune location "Customer support Associate" position for Voice Support. Qualification - 10+2 / Graduate Experience - 0 to 3 Years (BPO Industry Only)/ Fresher Also welcome Shift - Rotational 24*7 Cab - one-sided in odd hours. Working Day - 5 days are working...
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Hardware Technical Support Voice
4 days ago
Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per yearHardware Technical Support Voice | Pune | Excellent Comms Process: Voice Technical Support (Hardware) for US ClientDesignation: Technical Support AssociateLocation: PuneEligibility: Any Graduate Fresher or Undergraduate with 6 months experienceRequired Skills: Strong knowledge of Hardware Networking, BIOS, POST, IP AddressCommunication: Excellent English...
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Pune, India Ghrs Training Full timeJob Description Responsibilities: - International Voice Support: Handle inbound calls from international customers experiencing technical issues with products, software, or services. - Technical Troubleshooting: Diagnose, analyze, and resolve technical problems across various domains, including (but not limited to) operating systems (Windows, macOS),...
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Technical Support Associate
3 weeks ago
Pune, India Ghrs Training Full timeJob Description Ghrs Training is looking for a Technical Support Associate to join our team, providing essential support in an international voice environment. If you're a graduate with experience in service desk operations and ticketing tools, this role is for you! Key Responsibilities: - Provide first-line technical support to international customers via...
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Technical Support Voice
3 weeks ago
Pune, India Spes Manning Full timeJob Description We are seeking a proactive professional for the Technical Support Voice role. You will be responsible for providing technical assistance and troubleshooting for various issues, ensuring excellent customer satisfaction through voice-based support. This role requires strong communication skills, a problem-solving mindset, and a solid...
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Freshers hiring For Technical Support Voice
4 days ago
Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per yearDesignation: Technical Support AssociateLocation: PuneProcess: Voice Technical Support (Hardware) for US ClientEligibility: Any Graduate Fresher or Undergraduate with 6 months experienceRequired Skills: Strong knowledge of Hardware Networking, BIOS, POST, IP AddressCommunication: Excellent English communication skills are a mustShift: Night ShiftsWork Mode:...
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Freshers hiring For Technical Support Voice
6 days ago
Pune, Maharashtra, India Spes Manning Full time ₹ 4,32,000 per yearJob descriptionDesignation - Technical Support AssociateLocation - PuneProcess - Voice Technical Support ( Hardware ) for US ClientEligibility - Any Graduate Fresher or Under Graduate with 06 months experienceStrong knowledge of Hardware Networking , BIOS , POST , Ip AddressExcellent English Communication skills are mustNight ShiftsWork from officePackage -...
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Urgent! Laptop and Desktop Support,
2 weeks ago
Pune, India Hiresquad Full timeJob Description Hiresquad Resources is urgently seeking Laptop and Desktop Support Engineers for an International Voice Process in Pune. This is a fantastic opportunity for both experienced professionals and freshers with strong technical aptitude and excellent English communication skills. If you're ready to provide top-notch technical support and are...
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Chat and Voice Support Associate
2 weeks ago
Pune H.O, Pune, Maharashtra, India Triedge Solutions Full timePosition : Chat and Voice Support Associate Location : Pune - **Hiring on Immediate basis!** **Excellent English communication skills.** **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Cell phone reimbursement
