▷ (Apply Now) Oracle DBA Support Engineer Jobs Opening in A Client of Freshersworld at GhazipurLess

5 days ago

Ghazipur, India A Client of Freshersworld Full time

Oracle DBA Support EngineerJob descriptionSolution Support Center (SSC) is a premium support service offered by Oracle's Advanced Customer Services (ACS). SSC provides the customer with highly personalized advanced level expert reactive and proactive support on Oracle products like databases, engineered systems, applications, middleware, etc.Reactive support includes helping the customers resolve their critical production issues in the quickest possible way and identifying the root cause. Proactive support includes performing technical assessments of customer environments, applied research, advice on product features and usage, providing knowledge transfer sessions, helping implement new features and options, etc.Responsibilities:Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Database products.Manage customer escalations/expectations and ensure timely delivery of high-quality resolution on technical issues focusing on root cause analysis and prevention.Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future.Educate and walk the customer through the problem-solving process.Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that comply with Support processes, policies & SLAs.Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development, etc)Research and study product features and keeps abreast of new releases and functionalities or related technologies to maintain product expertise.RequirementsDegree in Computer Science, Engineering, related field or equivalent.Minimum 5 Years experience as an Oracle database engineer/DBAExcellent written and spoken English communication skills. The candidate will be working remotely with high-profile customers around the world.Extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology.Advanced level skills in RAC, ASM, Performance tuning, HA, Backup and RecoveryExperience in database upgrades, migrations, installations, and patchingExperience in one or more of the following technical areas is a plus: Oracle Security products, Oracle Golden Gate, Exadata, Super Cluster, ZFS, and ZDLRA.Ability to quickly grasp complex technical issuesWillingness to work in shifts and on weekendsGreat problem-solving skills, with a strong bias for quality and engineering excellence at scale. Not only must you be able to identify, analyze, diagnose and troubleshoot complex problems using appropriate tools under constraints, but able to handle them with utmost professionalism without compromising customer satisfaction.Will have a strong customer-centricity mindset and the passion to work in the Service Support line of business including providing preventive support and proactive adviceAble to work with minimal supervision, self-motivated, self-directed and take initiative to collaborate and synthesize with members locally or globally across a different geographical time zone. BE/B.Tech

  • Cloud Architect Jobs Opening in A Client of Freshersworld at GhazipurLess

    1 week ago

    Ghazipur, India A Client of Freshersworld Full time

    Cloud ArchitectMandatory skillsExpert-level knowledge of AWS cloudExperience designing, building, refactoring, or operating large-scale and impactful IT systems on AWS cloudStrong experience in Data Center management (compute, storage and networking)Experience in or with telecommunications service providers, network equipment manufacturers, or related...

  • (3 Days Left) Software Engineer Jobs Opening in A Client of Freshersworld at GhazipurLess

    4 weeks ago

    Ghazipur, India A Client of Freshersworld Full time

    Software EngineerResponsibilitiesDesign, develop, test, and deploy scalable intelligent servicesLead a team of smart engineers to develop the product and drive innovationAnalyze risks and compromises with various design choicesCollaborate with Partners and address customer needsQualificationsBS/MS degree in Computer Science or related quantitative field with...

  • Human Resource Payroll Executive Jobs Opening in Client of Freshersworld at GhazipurLess

    3 days ago

    Ghazipur, India Client of Freshersworld Full time

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    7 days ago

    Ghazipur, India White Force Full time

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    1 week ago

    Ghazipur, India Maigno Infra & Developers Pvt Ltd Full time

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  • Salesman

    12 hours ago

    Ghazipur, India Sri Sai Chandra Automobiles - (An Authorised Dealership of Royal Enfield) Full time

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  • Robotics Trainer

    2 weeks ago

    Ghazipur, India Robonexis Innovation Full time

    *Job Description: Robotics Trainer* - Position: Robotics Trainer - Location: Patna - Department: Education/Training/Technical Support - Bachelor’s degree in Robotics, Engineering, Computer Science, Mechanical Engineering, ECE & EEE. - Excellent communication. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per...

  • As a Computer Teacher

    2 weeks ago

    Ghazipur, India NICE College of Management and E-Technology Full time

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    1 week ago

    Ghazipur, India NICE College of Management and E-Technology Full time

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  • English Teacher

    2 weeks ago

    Ghazipur, India VED INTERNATIONAL SCHOOL Full time

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