Dark Store Manager

2 weeks ago

Mumbai India Corporate Comrade Consultancy Full time

Job Description

Dear Candidates, Please note, we will be able to respond to only those candidates, whose cvs are shortlisted. We respect your valuable time for applying.

Job Role - Dark Store Manager

Expectation -Manage ordering, indenting, receiving, storage, GRN, billing, and material movement.

Salary - 6 LPA

Location -Nariman Point, Mumbai

Contact [Confidential Information]

About the job

Role Overview

The Area Manager will be responsible for the overall operational excellence of assigned

retail stores and the Dark Stores This includes end-to-end oversight of ordering, indenting,

receiving, storage, billing, manpower management, customer experience, and adherence to

company SOPs.

The role requires strong Team Building capabilities with leadership, process orientation, and

cross-functional coordination with internal departments (Maintenance, Licensing, Marketing,

etc.).

Key Responsibilities

Operational Management

Oversee daily operations of retail stores ensuring smooth functioning.

Manage ordering, indenting, receiving, storage, GRN, billing, and material

movement.

Ensure accurate inventory management and timely replenishment of stocks.

Monitor and drive adherence to company SOPs across all operational areas.

Team & People Management

Build, Lead, train, and motivate store teams to achieve operational excellence.

Ensure that the stores are equipped with proper staff members at all time and can

build teams for new units.

Ensure optimal manpower planning, rostering, and productivity on a regular basis.

Process & Compliance

Implement and monitor hygiene, safety, and compliance standards.

Coordinate for timely renewals of licenses and regulatory requirements.

Ensure 100% adherence to product quality and handling protocols.

Last Mile Deliveries

Oversee last-mile delivery processes ensuring accuracy, timeliness, and customer

satisfaction.

Co ordinate with agencies for dedicated last mile bikers and optimal usage of 3PL

App riders.

Cross-Functional Coordination

Liaise with central teams for maintenance, marketing activations, and real estate

requirements.

Work closely with procurement, finance, and HR for smooth alignment of processes.

Reporting & Analysis

Track store performance metrics (sales, shrinkage, wastage, manpower costs,

customer feedback).

Prepare and present Weekly & Monthly reports as per shared formats.

Candidate Profile

Education & Experience

Graduate in any discipline. Hotel/ Retail Management Preferred.

4-5 years of experience in managing retail operations, distribution centres, or multi-

store formats (FMCG, QSR, Food & Beverages preferred).

Skills & Competencies

Strong product & process knowledge in retail/food operations.

Capabilities to manage Blue Collar staff, and build teams

Proficiency in MS Office (Excel, PowerPoint, Word) and POS systems.

Analytical mindset with ability to interpret data and drive process improvements.

Flexibility to travel across assigned stores and DC and other Cities whenever

required.

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