Operations Manager

Job Description – Operations Manager (Fuelled) Location: Remote Role Type: Full-Time Level: Mid–Senior About Fuelled Fuelled is one of India’s fastest-growing performance nutrition brands. We’re on a mission to help people win in life through fitness — with world-class products, relentless innovation, and a culture built on discipline, ownership, and high standards. If you’re obsessed with building systems, solving operational bottlenecks, and turning chaos into smooth, scalable workflows — you’ll love it here. About This Role As the Operations Manager, you will be the backbone of Fuelled’s supply chain — ensuring every product is manufactured on time, every vendor is aligned, every stock-out is prevented, and every system scales with our growth. Your job is to make sure Fuelled runs like a well-engineered machine. This means predictable production, tight vendor management, accurate inventory, and zero operational surprises. Key Responsibilities 1. Vendor Relations & Management - Maintain strong relationships with all manufacturing vendors, packaging vendors, and raw material suppliers. - Ensure vendors meet deadlines, quality standards, and agreed turnaround times. - Conduct regular vendor performance audits. - Negotiate pricing, timelines, and commercial terms that improve margins & reliability. - Resolve vendor issues before they become bottlenecks. 2. Supply Chain Ownership - Own end-to-end supply chain planning — production calendars, NPD timelines, packaging timelines, and replenishment cycles. - Maintain 2–3 month rolling production plans based on forecasts. - Coordinate cross-functionally with Product, Marketing, Finance & Warehouse to ensure smooth launches and refills. - Ensure OTIF (On-Time In-Full) delivery from all suppliers. - Identify risks early and create backup plans. 3. Inventory Management - Maintain accurate stock levels across finished goods, packaging, raw materials & samples. - Ensure zero stockouts and zero overstock through smart forecasting. - Track batch-wise movement, expiry dates, and FIFO compliance. - Own warehouse coordination and reconciliation. - Build weekly and monthly inventory reports for leadership. 4. Systems & Process Building - Build SOPs for production, QC checks, packaging flow, vendor communication, and inventory updates. - Implement tools and dashboards for supply chain visibility. - Automate repetitive processes wherever possible. - Identify operational inefficiencies and fix them permanently. - Build scalable systems to support 3x–5x growth over the next 2 years. Who You Are (Ideal Candidate) - 3–7 years of experience in Supply Chain/Operations (preferably FMCG/CPG/D2C). - Extremely organized, detail-oriented, and proactive. - Strong negotiation and vendor management skills. - Loves building systems, not just operating them. - Comfortable owning large responsibilities independently. - Thrives in fast-moving, ambitious, high-performance environments. - High sense of ownership — you take problems personally until solved. KPIs You’ll Own - OTIF % across all vendors - Stockout Rate (target: 0%) - Inventory Accuracy % - Vendor Reliability Score - Process Compliance & SOP Implementation - Cost Efficiency Improvements Do NOT Apply If… - You need constant supervision - You get overwhelmed by fast-moving environments - You shy away from accountability - You dislike documenting systems or building processes - You prefer rigid corporate structures over dynamic growth Why Join Fuelled - Work directly with the founders of one of India’s most ambitious performance nutrition brands. - Build systems from scratch and see your work impact real growth daily. - Be part of a high-performance, mission-driven movement helping people win in fitness and life. - Massive career growth as Fuelled scales aggressively across India.