▷ High Salary BPO ASSISTANT MANAGER

4 hours ago

Delhi India Aces Global Consulting Pvt Ltd Full time

Job Description

Job Overview

We are seeking a dedicated BPO Assistant Manager for Outbound Sales. This is a full-time, mid-level position based in Delhi. The ideal candidate will possess 4 to 6 years of work experience in relevant fields, handling customer interactions and driving sales efforts effectively.

Qualifications and Skills

- customer relationship management proficiency with the ability to effectively manage interactions with clients and ensure satisfaction (Mandatory skill).
- proven experience in direct client interaction, demonstrating confidence and clarity in communication with clients (Mandatory skill).
- demonstrated expertise in outbound marketing, capable of formulating and executing marketing strategies to drive sales growth (Mandatory skill).
- effective team leadership skills to guide and motivate a diverse sales team towards achieving objectives.
- competence in sales management, ensuring the drafting and execution of successful sales strategies.
- proficiency in account management, overseeing customer accounts to meet and exceed retention targets.
- exemplary communication skills necessary for negotiating deals and maintaining client relations effectively.
- strategic thinking ability for developing and implementing innovative sales strategies tailored to market demands.

Roles and Responsibilities

- manage and oversee outbound sales operations, ensuring the achievement of sales targets and KPIs.
- lead, train, and support the sales team in developing their abilities and reaching their potential.
- develop and implement effective sales strategies to maximize revenue and market penetration.
- maintain strong client relationships and oversee the CRM systems for optimization and client satisfaction.
- monitor and analyze sales metrics to identify areas for improvement and adjustment in strategies.
- collaborate with other departments to ensure a streamlined approach to sales and customer service.
- provide regular reporting and feedback to senior management regarding sales performance and market trends.
- ensure compliance with company policies and maintain ethical standards throughout sales operations.

Experience

- 4 to 6 years of experience in any BPO company.
- lead a team of around 10 to 15 people.

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